Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. It's works Better than I thought.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Clean floor and gets dust.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient cleaning hardwood floors and carpet
I would recommend this to a friend Rated 4 out of 5 stars
Excellent Robot Vacuum, minor niggles
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product, does exactly what it promises. No complaints in the first 6 months of purchase. Battery life is just enough for our large living room. A couple of niggles - doesn't always return to home base, and sometimes it's easy to miss the docking position for charging.
I would recommend this to a friendRated 4 out of 5 stars
Nice Everyday Cleaner, Does not have Map Imprint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for everyday cleaning using the schedule found in the app. Although this has a camera, it does not come equipped with the imprint feature that recognizes each individual room. Once cleaning is completed you are able to see the areas that were cleaned.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 3 out of 5 stars
Does the job but can be loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned another Roomba without the mapping and etc. This one is stronger and also probably louder than my old one. I like the mapping feature but the roomba will still occasionally get stuck on things and stop
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not as good as I had hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this, but it was not to be. Had some problems connecting it to our wifi, after several attempts, it finally connected. Has been rock solid on that front since. My issues are that it leaves clumps or strings of pet hair all over the carpet, which I have to bend over and pick up every morning. I clean the bin, clean the rollers after each run but it still leaves behind the clumps of pet hair. We have 2 dogs, who shed moderately and chose this model because it was recommended for pet owners. Recently, it started stopping during the cleaning instead of returning to its base. This is not a big deal, except now every morning it is sitting in the middle of the room and my wife already stubbed her toe on it when she didn't see it early in the morning. That was pleasant to wake up to an angry wife cursing out the robot thingy. I will probably return it.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works fantastic,worth the extra money
I would recommend this to a friend Rated 5 out of 5 stars
Pleasantly surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed to say that I love my Roomba! I have a dog that sleeps under the bed and leaves lots of hair behind. My Roomba goes under the bed and cleans it all up! I turn it loose about twice a week to clean my whole upstairs and have yet to encounter a space where it doesn't go.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent results and performance on hardwood and tile.
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At our house we have had a Dyson, and a Kirby vacuum. This little robot does an amazing job. It picks up so much stuff and does a great job with picking up all of the fur from our cats. I would recommend this to anyone that is in the market for a roomba that has the cleaning power for pets.
I would recommend this to a friendRated 5 out of 5 stars
Room a 960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our Roomba. It operates exactly as advertised and does a very good job. It does hang up on certain area rugs especially lighter weight ones and it will occasionally grab the corner of a rug so we generally just vacuum them with the sweeper.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 2 out of 5 stars
Gets stuck 90% of the time...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is now the 3rd Roomba we have tried. It does vacuum, but unfortunately gets stuck almost every time. The bin is also so small we have to clean it out 1-2 times per cleaning. It is recommended for pet hair, but unless you have a pet that doesn’t shed, it really isn’t a good option. We only have one dog and it to too much for the vacuum, even days after we clean with our large vacuum. The concept is great, but honestly it isn’t worth the money and we have to be here during each cleaning also, so it is easier just to grab the big vacuum for 15 min and get the job done ourselves. It is supposed to be able to clean and then recharge and clean again, but in all the months we have had it, that has NEVER happened.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
iRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Just as advertise. happy with the purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to use. As advertised and durable
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent acquisition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains my floors super clean. Best purchase ever.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After it was setup and did the first clean we were very impressed with the job it does. My husband was a skeptic until he emptied the dust bin and saw how much it had picked up in the cleaning cycle. I cannot manage a heavy vacuum any more and this is a real help around the house.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
irobot roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glad i purchase this vacuum help me alot . Ramboo!
I would recommend this to a friend Rated 4 out of 5 stars
Worth it while its on sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is good but deff confused on why theres only one brush on one side of it. Theres a space on the oppsite side to me what looks like another brush goes in but noooooo, its an illusion. The worst thing about this is the App is a compelte waste. Its pointless to download.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves a lot of time and did a great job with pet hair.
I would recommend this to a friend Rated 4 out of 5 stars
Very good microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been impressed by the microwave oven I bought from Best Buy. I especially like the fact that I do not have to input a specific time period for the microwave oven to heat leftovers. I can just press sensor reheat, and the microwave notifies the user when 30 seconds remain. Very useful feature.
I would recommend this to a friend























