Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Not sure how we ever got by without this!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Roomba! We've had it for a while now and we're going to upgrade to one if the newer models. This one is very good but our pets leave hair everywhere and the newer models seem to have greater suction.
I would recommend this to a friendRated 5 out of 5 stars
Come a long way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but still has issues with small cords and loos rug runners. Other than that the suction is good and it does a great job getting all the dirt. I have the M6 mopping robot and the sync clean is pretty cool.
I would recommend this to a friendRated 5 out of 5 stars
Couldn't be happier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have wood floors, this is a must own. You still have to vacuum occasionally, but you'll be amazed at what it collects on a daily basis. Keep your expectations in check and you'll be very happy. We went from every other day vacuuming to once a month. It's fantastic
I would recommend this to a friendRated 4 out of 5 stars
Great when you don't have too many obstacles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are currently living in an apartment while our house is being built. It's a little bit cramped in the apartment with all of our furniture thus creating a lot of obstacles. The Roomba kept getting itself stuck. Otherwise it does a good job of cleaning.
I would recommend this to a friendRated 5 out of 5 stars
Super cool machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super good quality machine. I swept everything before I ran it for the 1st time and it still picked up a container full of the lint and trash. Having the little map on your phone when it is complete is a very cool idea also.
I would recommend this to a friendRated 4 out of 5 stars
Awesome product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Roomba. It makes vacuuming so easy with the app features. I did have it replaced after a year (with the same model) due to two places where it broke. I wish it was sturdier and held more dirt.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Kind of difficult
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is extremely loud and dies fast. I think it’s pretty high maintenance since the instructions says it requires cleaning of the product almost after every use
No, I would not recommend this to a friend Rated 5 out of 5 stars
Very smart and powerful robot vaccum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best roomba I’ve bought so far - I’ve had the 675 and e5. The 960 is incredibly smart and efficient, it cleans in rows and covers the entire house as would a human vacuuming. It’s also very powerful.
I would recommend this to a friendRated 5 out of 5 stars
Great equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really amazed by the excellent performance of this little machine. It collects much more dust and dirt than I could see. It’s final job is really amazing and I don’t regret the money I paid for it. Great investment.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this vacuum creates its own path for cleaning without breaking anything and does the work for me while resting. What more can you want? And the vacuum is smart too. Wow!!! Great purchase.
I would recommend this to a friendRated 5 out of 5 stars
Changed my life!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this roomba! We have 4 animals and 4 humans. I carry this to the floor where it’s needed - set it and forget it. It notifies me if there is a problem and when the job is complete! Saves me so much time!!
I would recommend this to a friendRated 5 out of 5 stars
Irobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of reasearch on roomba before making this purchase. What I like best is it really does our whole house without the light house and really does a great job on cat hair. I was amazed at how much it picks up on a daily job. Wish I would have got one sooner
I would recommend this to a friend- Cons mentioned:Navigation
Rated 3 out of 5 stars
Roomba
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vacuum but gets stuck on the simplest areas. So if your not home to fix it doesn’t finish the job. Sometimes it can’t find charging station also
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have IRobot roomba before. The older version . So I decide to own a new one and it was on sale so I got it fir my house and I purchased another one for my parent’s in law. Great product
I would recommend this to a friendRated 5 out of 5 stars
Great gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom on her birthday to help with the dog hair around the house. She has hard wood floors and laminate. She loves it. Saves her some time and keeps her happy with less of a mess. I’m planning to buy the i7 next for myself.
I would recommend this to a friendRated 4 out of 5 stars
Great on hard floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 dogs and a cat and lots of fur! This works great on our hard floors, not as great on carpet (but we only have a throw rug in the living room). It really has cut down on the fur! It was pretty easy to set up and saves me so much time!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I purchased this vacuum, having the ability to tell it which rooms to vacuum and where to stay out of is huge! I don’t even need the virtual barrier because of all the advanced features on this unit!
I would recommend this to a friendRated 5 out of 5 stars
Skipper
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum cleaner. I gets the job done without a lot of trouble. Very efficient and saves a lot of time cleaning the house. I highly recommend. Well worth the price and I use it a lot.
I would recommend this to a friendRated 5 out of 5 stars
Great product for pet owners
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roomba, easy to use and set up as well as easy connection to wifi. Because we have pets, we were sweeping everyday, our Roomba runs everyday on a schedule and keep the floors tidy.
I would recommend this to a friendRated 5 out of 5 stars
Awesome machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The robot picks up dirt the vaccum misses. I purchased this for my daughter who has 3 little children and it has helped to simplify her life. First time I have bought her a gift where she pumped her arm in excitement. Her husband loves it even more.
I would recommend this to a friend























