Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
IRobot - Roomba
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is incredible! I have 2 dogs and cat. So I recommend you maintain scheduling a clean twice a day to keep up with the pet hair. Does not work on high pile rugs only very low pile.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for hardwood floors with throw rugs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed this around like a puppy the first time only to find out it doesn't miss a spot and after a learning period it will cut it's cleaning time in half
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum ever. No more vacuuming, just tell little Roomba to clean up. Only drawback is that it doesn’t empty the dust bin. This is now a new addition to the family. Love it!
I would recommend this to a friendRated 4 out of 5 stars
iRobot Roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good section and smart enough to avoid blockage at front but having hard time with area rug and power cables. I got when this had on sale so pretty happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Great Operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does all it is said to do. It took several times for it to learn our house,. but it now covers every possible area without us needing to direct it, while it will return for recharging on its own.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Roomba (the first lasted 11 years of daily usage). Awesome built quality. Piece of mind, clears the whole floor twice a week, it notifies on your phone when it needs cleaning.
I would recommend this to a friendRated 5 out of 5 stars
A must for pet owners.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction power. I have 4 dogs and I use it every day to keep my floor clean. I haven't use all the app features yet, but the app is very user friendly.
I would recommend this to a friendRated 5 out of 5 stars
Can’t live without it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from the e5 and it was worth the difference in price. The mapping feature and the resume after charging makes a big difference. Very satisfied!!!
I would recommend this to a friendRated 5 out of 5 stars
Happy with my new IRobot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for me and I am happy with my purchase. It's the best IRobot out there. Get the work done efficiently and is SMART (just like I expected).
I would recommend this to a friendRated 5 out of 5 stars
iRobot.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love it. It a get deal for the money but will eventually upgrade to a better bigger or better model prolly. Will get mop with it eventually too.
I would recommend this to a friendRated 5 out of 5 stars
Great for pet owners
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made our life sooo much easier when cleaning the house. As a pet owner of a dog that sheds, we are grateful for our Roomba and we have even given her a name!
I would recommend this to a friendRated 5 out of 5 stars
Time saver
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 Shiba inus and this thing is a life saver! It’s been working for almost a year now without a hiccup! It’s truly a huge time saver!
I would recommend this to a friendRated 5 out of 5 stars
Roomba Vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to program with the app and Alexa. It cleans very well and it cleans in rows so it’s not just all over the place. Very good Roomba product
I would recommend this to a friendRated 4 out of 5 stars
Alternative vacuum option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up the dust and dirt on my tile. The only thing that sucks is when I go to empty out the trash bin the trash falls back on the floor. Major flaw if you Ask me
I would recommend this to a friendRated 5 out of 5 stars
Robot Slave to clean your floors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a robot vacuum. It's reasonably intelligent, but still gets gets stuck from time to time. That said, probably the best robot vac I've owned to date.
I would recommend this to a friendRated 5 out of 5 stars
Cannot live without it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute GAME CHANGER. Seriously incredible. I cannot believe the difference from using this. It is a must have for minimizing dust. Love it.
I would recommend this to a friendRated 5 out of 5 stars
Good for dog hair.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. We bought it to battle the everlasting dog hair from four Basset Hounds. Not perfect but it does allow us the freedom of hand vacuum use once a week.
I would recommend this to a friendRated 5 out of 5 stars
Definite Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade to our 860 model that had a charging issue. The 960 has a much improved cleaning pattern and handles the transition from hard wood to carpet better.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Really didn’t think it would handle the hair of two dogs that shed a lot, but it did and got into Everything that was caught in the grout as well
I would recommend this to a friendRated 5 out of 5 stars
I-Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it... very easy to use. If battery is low it will go back to base and recharge. After recharge its memory will take it back to last place it ran low on battery.
I would recommend this to a friend























