Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mapping
Rated 3 out of 5 stars
It’s alright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iRobot is decent but ended up returning and getting the i7 model and it was worth the extra money.
I would recommend this to a friend Rated 5 out of 5 stars
Roomba
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba is the best on the market. I tried other to save a little. Mistake. We have a long haired German Shepherd. Roombas save me from insanity.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Verdict still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the Roomba to complete a cycle in my 1500 sf house without filling up the bin or running out of battery. No pets. all hardwood floors and a few area rugs.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Still going strong
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought over a year ago and still works fantastic. Have it set to turn on before I come home so the floors are clean when I arrive. Battery last great as well
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Roomba vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. I like that it frees me up to do other things. But sometimes it turns & turns its self or clean the same area & I dont know why
I would recommend this to a friend Rated 4 out of 5 stars
Pleased with performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great at daily upkeep with crumbs/dust etc. My only complaint is that sometimes it gets stuck on the grate and it has knocked the fireplace screen over twice.
I would recommend this to a friendRated 5 out of 5 stars
Freat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for weeks, no problem for now, the setting is very easy and convenience. Also, the performance is perfect, five stars and recommend
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Roomba (the first lasted 11 years of daily usage). Awesome built quality. Piece of mind, clears the whole floor twice a week, it notifies on your phone when it needs cleaning.
I would recommend this to a friendRated 4 out of 5 stars
Great Operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does all it is said to do. It took several times for it to learn our house,. but it now covers every possible area without us needing to direct it, while it will return for recharging on its own.
I would recommend this to a friendRated 5 out of 5 stars
Love roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised how well this little robot vacuum picks up dust and dirt. Have 3 dogs, does a wonderful job on hair. Keeping brushes and rollers clean is a must.
I would recommend this to a friendRated 5 out of 5 stars
Amazing purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe I waiting this long to purchase this gadget. Really does a great job of picking up dust, cat hair and all the little unknowns your eye can’t see.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. This is an upgrade from our iRobot model 650. Remote access is great. This weekend we ran the Roomba while camping 100 miles away.
I would recommend this to a friendRated 5 out of 5 stars
Good Roomba
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing excellent job. My girlfriend is very happy, she is freaky about dust, its doing great job in the early morning, when we wake up we see cleaned carpet.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works well but the suction could be better. I sometimes have to run it twice to make sure everything is up. I use compressed air to clean the filter.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 3 out of 5 stars
Not the best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. The brush was bent from thr way it was packaged. It hasn't yet learned how to go back to the base, recharge and finish.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Effortless Cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up and forget about it. It's an automatic cleaning machine that does it's job exceptionally well. Can control it from your smart phone for added convenience.
I would recommend this to a friendRated 5 out of 5 stars
Great Product Overall 5 stars.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Roomba. I have a dog and two cats so this device is a time saver and allows me to do other things instead of vacuuming hair all day.
I would recommend this to a friendRated 4 out of 5 stars
Buy for normal use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for the first 4 months, started having too many issues a day. The wheel being “stock” in the middle of the kitchen (on a flat surface) etc.
No, I would not recommend this to a friendRated 5 out of 5 stars
Definitely recommend especially because of the app
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum I've ever bought. The app is amazing and so easy to use. Just make sure you clean the vacuum periodically
I would recommend this to a friendRated 4 out of 5 stars
New "maid"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate vacuuming, so I love my new "maid". Wish it had more mapping selection features that I'm seeing in some of the newer versions.
I would recommend this to a friend























