Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used it 4 times in the past 2 weeks and it's great. We have 2 dogs that shed alot and this thing picks up the hair along the edges with the edge brush.
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased it last month, but so far it is great! It learns the patterns/layout of your home and makes sure it does not miss a spot!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased a less expensive Roomba. Returned due to random vacuuming patterns. This 960 blows it away. Superior suction power and vacuums in nice straight lines!
I would recommend this to a friendRated 4 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than getting stuck periodically room but does a fantastic job. I'm waiting for the next version that will have some type of obstacle avoidance
I would recommend this to a friendRated 4 out of 5 stars
Good beginner model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model handles my medium pet hair well. Sometimes it take at least 1 time to empty the bin out before it can complete but overall its a good model.
I would recommend this to a friendRated 5 out of 5 stars
Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and I love the alerts it sends if it needs help. Just remember to keep cords up and away if not they are getting cleaned up or destroyed :(.
I would recommend this to a friendRated 5 out of 5 stars
Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, smartest sweeper I have ever seen. It sweeps the whole house and then goes back to the exact place where you started it and parks himself there.. love it !!!!!
I would recommend this to a friendRated 5 out of 5 stars
First Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not live without this thing. If you’re on the fence about buying one and have the means...do it. I can’t stand to have dirty floors and this frees up so much time.
I would recommend this to a friendRated 5 out of 5 stars
Does a great job with pet hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on pet hair. Like the fact it goes in neat rows and will go back and forth over spots that needs it. No issues so far.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 3 out of 5 stars
Decent but not very clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some stuff it just won't pick up, and we are only in month one. Pet hair is good but it misses bigger pieces
No, I would not recommend this to a friend Rated 5 out of 5 stars
Must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is fantastic! We have a dog and it makes us forget we have one. Every day we wake up and boom - dog hairs already picked up.
I would recommend this to a friendRated 4 out of 5 stars
First works great, then stops sucking.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the first year and then not so great. It’s in the repair center now. Much like anything, it stops working after you get it paid off.
I would recommend this to a friendRated 4 out of 5 stars
Nice little helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not functioning perfectly, but is a nice treat for us to have in the house and adds a little peace of mind the ocd clean freaks in the house.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Less work for me to do. I like you can control all the jobs right from your phone l. Definitely recommend. Caught it on sale
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older version that just went in random directions. I love how this one tracks where it is going and has been and goes in straight lines.
I would recommend this to a friendRated 4 out of 5 stars
Room a 960 is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuuming robot. It’s suction power is higher than older models, it maps the worked areas so it’s more efficient. A bit noisy but Good in general.
I would recommend this to a friendRated 5 out of 5 stars
iRobot
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked so much we bought another one for our upstairs so we have 2 both up and down
I would recommend this to a friendRated 5 out of 5 stars
Great IRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Roomba 960. Very hard working. Gets into all the corners. Just put it on a schedule and now never have to worry about vacuuming. Floors are always clean.
I would recommend this to a friendRated 5 out of 5 stars
Fire and forget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I named mine Stormageddon3000 and like his name suggests, this little guy sneaks and snurks around eradicating his world of dirt and pet hairs.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this purchase. We are vacuuming almost daily. It forces you to keep your floors cleaned up as well. Great product.
I would recommend this to a friend























