Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Timesaver plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After lots of thought and research I decided to purchase this product. I have to say it has met my expectations and has allowed my wife and I to have the piece of mind of clean floors.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very very reluctant in buying such an expensive item and afraid it wouldn't do a good job. I was amazed at how efficient it is. It's great and worth every penny!
I would recommend this to a friendRated 5 out of 5 stars
Little Cleaner Buddy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When this little buddy springs into action, I can’t help myself but feel so proud and accomplished as he completes his chores around the house. #proudparent
I would recommend this to a friendRated 5 out of 5 stars
This 960 is Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1st Roomba and it certainly meets expectations! I have a Husky (dog) and this machine has no problem picking up all of the dog hair.
I would recommend this to a friendRated 5 out of 5 stars
Best home purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the Roomba. We run it every other day and no longer have issues with dog hair or dust bunnies. Wish we would’ve gotten one years ago.
I would recommend this to a friendRated 5 out of 5 stars
Very handy and convenient.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot seems to be intuitive as is passes through the room. As it approaches walls and chair legs it will slow to avoid a hard bump. We love it.
I would recommend this to a friendRated 4 out of 5 stars
Better then the old one that we had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for hard wood flooring and housers with minimum stuf on there floors, gets stuck in the bar stools base and it will not work on our carpet in the bedrooms
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba 960 does a great job of vacuuming the downstairs of my house. We have to pick up some rugs so it does not get stuck but otherwise it navigates the house rather well.
I would recommend this to a friendRated 4 out of 5 stars
Decent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most effective when used daily, just make sure to clear loose clothes/shoes/other stuff out of the way. The cat still runs and hides, though.
I would recommend this to a friendRated 4 out of 5 stars
No more sweeping
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for our house. It gets struck from time to time but does a great job. Made cleaning a lot easier for my older parents.
I would recommend this to a friendRated 4 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba does a good job when it isn’t getting stuck on anything. Floor needs to be completely clear.
I would recommend this to a friendRated 5 out of 5 stars
Best smart vacuum hands down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gradar purchased this item is well worth it, I would definitely recommend this product to anyone looking for top quality
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is really good, it is highly recommended. Helping to clean the house. you only need to do is empty the trash bin.
I would recommend this to a friendRated 5 out of 5 stars
Roomba 960 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Good battery life, great suction. Maybe a tad loud. Even gets under our couch and dining room table.
I would recommend this to a friendRated 4 out of 5 stars
So-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok but not as well as I had hoped. Doesn't pick up everything so I still have to use other means to clean corners, edges.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for hardwoods and carpet lines.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iRobot vacuum works well but is more of a "Looks Clean" clean. I still feel a real vacuum is necessary to get really clean.
I would recommend this to a friendRated 4 out of 5 stars
Great for people who don't vacuum everyday.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely good on hardwood floors. I have a dog and I don't like to vacuum everyday. So we run this and it keeps the pet hair under control.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a second roomba after the first one died. The larger roomba is the way to go. It cleans longer with a larger bin. It also doesn't get stuck or lost as much.
I would recommend this to a friendRated 4 out of 5 stars
Overall great helper in household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Principle and overall cleaning is pretty good. However, gets stuck quite often and runs out of battery power before getting itself to charging station.
I would recommend this to a friendRated 5 out of 5 stars
Effective and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software for the 960 which shows a map of he area cleaned is nice. Vacuum quality is good. Sound is ok (not silent, but also not terribly annoying).
I would recommend this to a friend























