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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,422 reviews

  • Simply awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife , she absolutely loves it . The machine picks up a lot of dust , you have to keep a keen eye and empty out the trash receptacle.

    I would recommend this to a friend

  • Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 kittens and 1 dog....I love that I can run this daily. It has helped with my allergies and the house feels so much cleaner!

    I would recommend this to a friend

  • Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home. Only issue is furniture height and sometimes the device gets stuck under furniture.

    I would recommend this to a friend

  • Keep the floor clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Perfect for small house like mine 1.5k sqft. Will look into the mopping one too. Best investment ever.

    I would recommend this to a friend

  • Wow!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for a while now, the hubs finally got me one on Black Friday. Can’t wait to use it to its full potential!!!

    I would recommend this to a friend

  • great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 for my brother and sister in law as a christmast gift. They love it. So bought one for myself and i really love the product.

    I would recommend this to a friend

  • Very easy to use robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this vacuum is programable and even if the battery dies it redocks and picks up where it left off to finish the job. Makes life easier.

    I would recommend this to a friend

  • Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba by far exceeds my previously owned vacuum systems. To use the app and have it do its thing while I'm driving home from work is wonderful.

    I would recommend this to a friend

  • One Less Chore to Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I now have one less chore to do when it's cleaning day. Just make sure things are picked up so it doesn't get wrapped up in anything.

    I would recommend this to a friend

  • A time saver and good house cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Roomba 960. It is our second roomba after the previous one died. It was easy enough to set up on the app and cleans the whole house.

    I would recommend this to a friend

  • Better than ibob

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a cheaper I-bob but this works much better and covers the area much more efficiently, so returned the ibob and kept the Roomba.

    I would recommend this to a friend

  • Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, the ability to program it to operate several times a day is a great asset. This Vac is worth the cashola.

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this regularly for several months now. Works great. Occasionally, wifi won't connect. Just re-try. Wish it can connect a 5G wifi.

    I would recommend this to a friend

  • Best purchase ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is definitely worth every penny! Great quality and durability. I am absolutely I love with my Roomba. I highly recommend it.

    I would recommend this to a friend

  • Get the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you have a right robot. I think each bot is different as weird as this sounds.... but overall good.

    I would recommend this to a friend

  • Okay Vaccum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves globs of dust on carpet. Flipped over a dining chair and police came to the house. Was enough to set off alarm.

    I would recommend this to a friend

  • Works very well! Easy to assemble and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It saves me time and energy! I love the mapping system most of all. It knows exactly where to go to clean!

    I would recommend this to a friend

  • Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured it would just help keep pet hair in check, sweep, if you will. However, it’s actually a pretty good vacuum, as in, it does a good job!

    I would recommend this to a friend

  • Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was as skeptical it would keep the cat fluff picked up, but once a day it goes around and keeps my house nice and clean. Love this little vacuum.

    I would recommend this to a friend

  • Good robot vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does the job. It does tend to vacuum the same area multiple times. The ability to schedule it to run to a nice feature.

    I would recommend this to a friend
Page 124, Showing 2,461-2,480 of 3,422 reviews
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