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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,422 reviews

  • Awesome Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased off a recommendation and I couldn’t be more pleased. Easy set up and the app feature is great. Does an excellent job keeping my hardwoods clean

    I would recommend this to a friend

  • Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, the ability to program it to operate several times a day is a great asset. This Vac is worth the cashola.

    I would recommend this to a friend

  • Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 kittens and 1 dog....I love that I can run this daily. It has helped with my allergies and the house feels so much cleaner!

    I would recommend this to a friend

  • Wow!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for a while now, the hubs finally got me one on Black Friday. Can’t wait to use it to its full potential!!!

    I would recommend this to a friend

  • great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 for my brother and sister in law as a christmast gift. They love it. So bought one for myself and i really love the product.

    I would recommend this to a friend

  • Awesome on pet hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba 960 does everything I need it to do. It picks up all the pet hair, goes on tile, hardwood and carpet and lets me know when it is done or stuck. Amazing!

    I would recommend this to a friend

  • Awesome job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have 890 model which is without camera. This one is awesome. You are able to track what the vacuum did.

    I would recommend this to a friend

  • Good robot vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does the job. It does tend to vacuum the same area multiple times. The ability to schedule it to run to a nice feature.

    I would recommend this to a friend

  • Maxlib

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son and his family. They LOVE IT. picks up dog hairs reaaalllly well. Would definitely recommend!!

    I would recommend this to a friend

  • Much better than older models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than older models. Worth the upgrade to this model with camera. Doesn't get stuck nearly as much. Great floor mapping and cleaning.

    I would recommend this to a friend

  • It's good, but the mapping of your house is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great. Super quick, quiet and thorough. The only issue we've had is that programming it to recognize the rooms of your house is complicated. very.

    I would recommend this to a friend

  • Better than ibob

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a cheaper I-bob but this works much better and covers the area much more efficiently, so returned the ibob and kept the Roomba.

    I would recommend this to a friend

  • Saves me so much time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at the amount of dirt it picks up each day even though it’s used each day. Well worth its weight in gold.

    I would recommend this to a friend

  • Works very well! Easy to assemble and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It saves me time and energy! I love the mapping system most of all. It knows exactly where to go to clean!

    I would recommend this to a friend

  • Georgette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Great quality. It does an excellent job cleaning. We now have one upstairs and one in our lower level.

    I would recommend this to a friend

  • It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well and maps out the floor in a relatively methodical manner. All ceramic tile with area rugs. Rugs looked great afterwards.

    I would recommend this to a friend

  • Best purchase ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is definitely worth every penny! Great quality and durability. I am absolutely I love with my Roomba. I highly recommend it.

    I would recommend this to a friend

  • Very easy to use robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this vacuum is programable and even if the battery dies it redocks and picks up where it left off to finish the job. Makes life easier.

    I would recommend this to a friend

  • Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum, the first we used it did a great job navigating the house. We even named the unit Hazel.

    I would recommend this to a friend

  • Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job. Its amazing how much dust/dirt has been collected when job is complete. Easy to empty collector bin.

    I would recommend this to a friend
Page 124, Showing 2,461-2,480 of 3,422 reviews
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