Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Simply awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife , she absolutely loves it . The machine picks up a lot of dust , you have to keep a keen eye and empty out the trash receptacle.
I would recommend this to a friendRated 5 out of 5 stars
Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our roomba device. We have white hardwood flooors and do not even notice the amount of dust/hair that would be present if we didn't have this.
I would recommend this to a friendRated 5 out of 5 stars
Rumba
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Rumba. No more dragging out the heavy vacuum cleaner or tripping over cords. This is a little gem.
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The holy grail of vacuuming. I'm so mad I didn't buy this sooner. Definitely a time saver. While I'm working it's cleaning. I love coming home to clean floors.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this regularly for several months now. Works great. Occasionally, wifi won't connect. Just re-try. Wish it can connect a 5G wifi.
I would recommend this to a friendRated 4 out of 5 stars
Robo Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robo vacuums are still evolving in my opinion, but this certainly picks up a ton of things the handheld vacuum missed.
I would recommend this to a friendRated 5 out of 5 stars
One Less Chore to Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! I now have one less chore to do when it's cleaning day. Just make sure things are picked up so it doesn't get wrapped up in anything.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba by far exceeds my previously owned vacuum systems. To use the app and have it do its thing while I'm driving home from work is wonderful.
I would recommend this to a friendRated 3 out of 5 stars
Easy, Beats doing it your self.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great novelty item. Was really looking forward to just having Alexa vacuum the home. And it works well on smart house or apps, but it does not clean very well. Corners and along walls not so well. It appears the path is very sporadic. Storage bin and sensors gets dirty and full very fast. It’s like a small child, so prepare your home or it will get to all the cords, it even ran up on a laptop and papers I left on the floor.
I would recommend this to a friendRated 4 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a recently retired person, I like that I can just set the Roomba to do her job, and I can get to another project that I have.
I would recommend this to a friendRated 4 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having a clean floor, but I enjoy watching the Roomba learn our house even more. I have a healthy appreciation for the program. Good work.
I would recommend this to a friendRated 4 out of 5 stars
Irobot roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the roomba, but for reason it won't connect to my phone or my husband's phone. I guess I'll order a remote for it.
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum, but get the i7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this and ended up returning and getting the i7. The ability to map and keep the floor plan to help with navigating later is important.
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I figured it would just help keep pet hair in check, sweep, if you will. However, it’s actually a pretty good vacuum, as in, it does a good job!
I would recommend this to a friendRated 5 out of 5 stars
Great machine. Amazing what it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart vacuum! It cleans well with long life battery. It does not get stuck and confused like other older models. Easy to set up. I love it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent robotic vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought one of these vacuum cleaners years ago. I love the phone app and use it regularly to clean the house before I get home.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was as skeptical it would keep the cat fluff picked up, but once a day it goes around and keeps my house nice and clean. Love this little vacuum.
I would recommend this to a friendRated 5 out of 5 stars
She is my new best friend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I named her Penny on the app and she what I never knew I was missing. If everyone could have a Penny the world would be a better place.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a great vacuum, it does get stuck sometimes but what can you expect. I can't believe how much dirt and dust it picks up!
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product made the wife very happy just set it and forget it. It runs on the schedule we set up and goes over the entire house.
I would recommend this to a friend























