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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,422 reviews

  • Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money. We have wood floors and 2 huskies, means dog hair galore. This helps keep the dog hair cleaned up for me everyday! It's a life saver!

    I would recommend this to a friend

  • Roombi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. You still have to keep a eye on it but once it learns your home it does a pretty good job.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Got lost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it got lost in the house and wasn't able to return to homeboy base without me intervening.

    No, I would not recommend this to a friend

  • Works, but gets stuck a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the 960 has worked well. It does get hung on rugs often. Other than that it keeps the pet hair and dirt down to a minimum in the house.

    I would recommend this to a friend

  • Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum, the first we used it did a great job navigating the house. We even named the unit Hazel.

    I would recommend this to a friend

  • Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade over prior units. WIFI connectivity and the phone app allws me to control Roomba remotely. Does a great job cleaning up pet hair.

    I would recommend this to a friend

  • Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great vacuum, it does get stuck sometimes but what can you expect. I can't believe how much dirt and dust it picks up!

    I would recommend this to a friend

  • Time Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roomba saves me a lot of time. I have looked at them many times and finally decided on this model. It works great - wished I had bought it sooner!!!

    I would recommend this to a friend

  • Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Roomba vacuum. It saves me time and worry! It's great to come home to clean floors and not have to spend time vacuuming!

    I would recommend this to a friend

  • VACUUM

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE IROBOT-ROOMBA 960 WI-FI CONNECTED ROBOT. WE WILL BUY AGAIN

    I would recommend this to a friend

  • Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an older model and upgraded to this version. I absolutely love it. It syncs with my Google home and the app works flawlessly

    I would recommend this to a friend

  • Rumba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Rumba. No more dragging out the heavy vacuum cleaner or tripping over cords. This is a little gem.

    I would recommend this to a friend

  • Robo Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robo vacuums are still evolving in my opinion, but this certainly picks up a ton of things the handheld vacuum missed.

    I would recommend this to a friend

  • Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does an amazing job. It does get caught up on things every once in awhile. Love the recharge and resume feature.

    I would recommend this to a friend

  • Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments i have EVER made. Great vacuum with great power and responsibility. Has not failed me yet.

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience this vacuum provides. It is WiFi capable, or you can run schedule. The vacdoes a good job picking up debris from the floor.

    I would recommend this to a friend

  • Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job covering all areas of our floors. Only issue is it getting stuck under two chairs that we have to figure out how to prevent.

    I would recommend this to a friend

  • Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good vacuum doesn't replace your weekly clean throughout the home but I like the fact it picks up all my cats hair daily

    I would recommend this to a friend

  • Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, I have 2 German Shepard dogs and its able to vacuum all the hair. Works great will recommend to anyone.

    I would recommend this to a friend

  • Is keep it the floor clean love ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I have two their work perfect I recommend this products and the scheduled time is great thank you iRobot’s

    I would recommend this to a friend
Page 126, Showing 2,501-2,520 of 3,422 reviews
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