Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love my Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba, it is wonderful to schedule it to clean, while I’m golfing and I have a clean house when I get home.
I would recommend this to a friendRated 4 out of 5 stars
My wife loves this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't always pick up debris on the floor, it's not consistent. It recognizes stairs and turns to avoid them.
I would recommend this to a friendRated 5 out of 5 stars
Only buy a Roomba
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best house cleaning purchase to date. My only regret is that I didn’t buy sooner.
I would recommend this to a friendRated 5 out of 5 stars
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are obsessed with this unit. Love the convenience of it working when we have other things to do. Thinking of buying more of them
I would recommend this to a friendRated 5 out of 5 stars
Works great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my daughter for Christmas and she loves it ! She programs it to 10:00 and comes home to a completely vacuumed home.
I would recommend this to a friendRated 4 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Named mine Johnny 5. I like it, really cool. Wish it was a little quieter but other than that pretty much what you’d expect. Great product.
I would recommend this to a friendRated 3 out of 5 stars
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this vacuum for the newer model and was very happy that I did. It vacuumed the carpet okay but didn’t really do as much as I wanted (I didn’t want to use the upright vacuum at all if I had a robot to do it). It didn’t pick up as much pet hair as I wanted it too and fine dirt like sand. The i9 does the job for me much better. I think it would be okay for a house without pets or much traffic.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best cleaning device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device - cleaning is great and their customer service so helpful and responsive.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!! Let me just say that... You must get once of these. My floors are rid of dog hair. :)
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 2 out of 5 stars
Great vacuum but got stuck on carpets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved how well vacuum picked up but it got stuck too often.
No, I would not recommend this to a friend Rated 5 out of 5 stars
How did we live without the Roomba?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ever. set up and operation are easy, and my hardwood floors and thick carpets have never been so free of dust and cat hair.
I would recommend this to a friendRated 5 out of 5 stars
Roomba
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my vacuum I don’t have to do it , U can connect with u phone
I would recommend this to a friendRated 5 out of 5 stars
Great for pet hair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and does a great job! We have dogs and this helps to keep the pet hair under control.
I would recommend this to a friendRated 5 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our life saver with 4 pets. 3 dogs and 1 cat. It helps keep things clean and the best feature with this model is the app that goes on the phone.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is awesome! It does everything it's supposed to and it integrates with Alexa which makes it so much easier for us smart home types.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my new laminate floors!!! I use the app on my phone it push the button on the iRobot
I would recommend this to a friendRated 4 out of 5 stars
Heaven sent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little vacuum cleans tile, carpet, rugs, it will climb from the living area onto the tile and clean the kitchen area. Love it.
I would recommend this to a friendRated 5 out of 5 stars
Works well.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but needs to be cleaned very often. Wish it would come with more replacement filters.
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first robot vaccum i have purchase and so far its been great. Can leave the house and come back with a clean house .
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum Cleaner Robot
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum cleaner robot on the market, works wonderfully and its iOS app is excellent.
I would recommend this to a friend