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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,422 reviews

  • Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my new laminate floors!!! I use the app on my phone it push the button on the iRobot

    I would recommend this to a friend

  • Great for pet hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a great job! We have dogs and this helps to keep the pet hair under control.

    I would recommend this to a friend

  • Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud when on hardwood floor but on carpets and rugs it’s quiet. My girlfriend and I love it.

    I would recommend this to a friend

  • Love My Roomba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba! We have a large home and we simply move the vacuum from room to room and it takes care of itself.

    I would recommend this to a friend

  • Recommend it to everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba and have bought them as gifts. Everyone should have one (unless you have a cleaning lady).

    I would recommend this to a friend

  • Best cleaning device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device - cleaning is great and their customer service so helpful and responsive.

    I would recommend this to a friend

  • Great tool to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out with dog hair. Picks up a lot, however, it does miss areas and goes over the same area multiple times even after changing the settings.

    I would recommend this to a friend

  • Works well.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but needs to be cleaned very often. Wish it would come with more replacement filters.

    I would recommend this to a friend

  • Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have open floor plan. No carpet. Works great. Trash bin is always full. Even when floor appears relatively clean

    I would recommend this to a friend

  • Only buy a Roomba

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best house cleaning purchase to date. My only regret is that I didn’t buy sooner.

    I would recommend this to a friend

  • Robot vac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have purchased for home cleaning. Easy to use

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it - the auto empty feature is terrific and can be scheduled to clean as often as desired.

    I would recommend this to a friend

  • I live this certainly cuts down on my daily housew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to others. Had a different brand that gave us nothing but trouble. Glad we switched.

    I would recommend this to a friend

  • Love the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control this from anywhere and at any time. Love the alerts when I need to empty the trash bin. It’s perfect.

    I would recommend this to a friend

  • Great vacuum but not the best for large homes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is over 3000sq ft and seemed to take too long way to go through the first floor. Other than that, it was great.

    I would recommend this to a friend

  • Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love setting the schedule and letting it run at night to get up the angel dog hair. This product works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok was expecting something more for the price, the canister is a little small fills up quick

    No, I would not recommend this to a friend

  • Just amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by how well this thing cleans. SInce this is my first one, this one sets the bar. so far so good.

    I would recommend this to a friend

  • Cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Simply a great product. Cleans like it’s supposed to. Cleaning it is the crappy part but not too bad

    I would recommend this to a friend

  • Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a smaller model recently and didn't think I needed to but this thing is awesome.

    I would recommend this to a friend
Page 130, Showing 2,581-2,600 of 3,422 reviews
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