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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,422 reviews
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it - the auto empty feature is terrific and can be scheduled to clean as often as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a life saver. I have a dog that sheds a lot and it is a major help with the hair and all the dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all wood floors and the dust bunnies can get out of control. This thing goes under the bed and dresser and couches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud when on hardwood floor but on carpets and rugs it’s quiet. My girlfriend and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Price based upon name brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but Wyze version is more powerful with better mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it to everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba and have bought them as gifts. Everyone should have one (unless you have a cleaning lady).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to clean dog hair and dirt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans dog hair underneath sofa and places I usually never get clean. I have not had any issues and this works out very well for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product lives up to its advertising. It cleans,the complete 2000 Sq foot condo. It recharges it self. The only shortcoming is,tmit is a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a smaller model recently and didn't think I needed to but this thing is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vacum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought for our house cant believe all the dirt and dog hair it picks up everday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 960

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the right price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Does a good job of cleaning even pet hair. Would get another for family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may lack a little suction but still seems to pick up a lot of dust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and it reduced a lot of work for my spouse. I would have given 5 but it is not reaching edges correctly. Hence giving 4 Star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tool we have bought in a long time! My wife has named it "Datboy" just so she can say Datboy is cleaning my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Roomba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba! We have a large home and we simply move the vacuum from room to room and it takes care of itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRobot does a great job of covering the entire floor and leaves a prefect pattern on the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by how well this thing cleans. SInce this is my first one, this one sets the bar. so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. I have two dogs and it is so nice to have this clean the house everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray with IRobot cleaning is very easy Thank you

    I would recommend this to a friend