4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Left. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 11. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 12. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 13. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 14. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 15. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 16. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 17. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 18. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 19. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 20. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 21. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 22. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 23. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 24. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 26. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Alt View 27. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,422 reviews

  • Cleans

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Simply a great product. Cleans like it’s supposed to. Cleaning it is the crappy part but not too bad

    I would recommend this to a friend

  • Amazing for the right price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Does a good job of cleaning even pet hair. Would get another for family members.

    I would recommend this to a friend

  • vacum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought for our house cant believe all the dirt and dog hair it picks up everday

    I would recommend this to a friend

  • iRobot 960

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRobot does a great job of covering the entire floor and leaves a prefect pattern on the carpet.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Ok vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok was expecting something more for the price, the canister is a little small fills up quick

    No, I would not recommend this to a friend

  • Perfect for our new luxury vinyl flooring

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to use this iRobot. We just remodeled and got all new flooring throughout the home. This is perfect!

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and wife loves this Vaccum ! I was at there house yesterday when it was cleaning. I might buy me one now

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. I have two dogs and it is so nice to have this clean the house everyday!

    I would recommend this to a friend

  • Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really couldn't believe how much dirt and pet hair the Roomba would pick up. It's lovely to come home to a clean floor.

    I would recommend this to a friend

  • Fantastic, especially on our hardwood floors.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, especially after it runs a few times and "teaches itself" the layout of the rooms. Highly recommended.

    I would recommend this to a friend

  • Roomba

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum I don’t have to do it , U can connect with u phone

    I would recommend this to a friend

  • Thank you

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray with IRobot cleaning is very easy Thank you

    I would recommend this to a friend

  • Love this product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have the app on my phone, floors are being cleaned while I am out shopping.

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good product. Occasionally fails to completely pick up dog hair, even when filter and collection pod are clean

    I would recommend this to a friend

  • Cleans well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. He cleans all rooms and docks himself. I wish I had gotten one years ago.

    I would recommend this to a friend

  • great cleaning product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very skeptical about this product actually working but I'm amazed at the job that it completes its genius love my new friend

    I would recommend this to a friend

  • Love My Hazel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two dogs. One short hair... no biggie. One long hair...Hazel(Romba 960) must have. Worth the investment! Love my Hazel!!

    I would recommend this to a friend

  • Onoz

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the product and offer from Best Buys. Wish I could buy more components.

    I would recommend this to a friend

  • LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invention EVER! We hit the button to clean as we leave home and it does it all by itself. You can't beat this thing!

    I would recommend this to a friend

  • good product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't go over high carpet but does pick up animal hair well inside the house. happy with this purchase

    I would recommend this to a friend
Page 131, Showing 2,601-2,620 of 3,422 reviews
Sponsored