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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,422 reviews

  • Great product for Hardwood floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well on hardwood floors. Haven’t got a chance to try on Carpet yet.

    I would recommend this to a friend

  • Good pursuance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nomore dogs hair ! Great suction works well on all kinds of floors

    I would recommend this to a friend

  • Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really couldn't believe how much dirt and pet hair the Roomba would pick up. It's lovely to come home to a clean floor.

    I would recommend this to a friend

  • Great vacuum but really expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love it. I got it for my mom and she loves it. She sews a lot and it keeps everything picked up

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok was expecting something more for the price, the canister is a little small fills up quick

    No, I would not recommend this to a friend

  • Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good product. Occasionally fails to completely pick up dog hair, even when filter and collection pod are clean

    I would recommend this to a friend

  • Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a better job of picking up than standard vacuums. Our cats like to follow it around too.

    I would recommend this to a friend

  • iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made life easy for me. It cleans the floor and carpet efficiently. Love it

    I would recommend this to a friend

  • Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to setup and use. The quality of vacuuming is very good given we have a double coated cute dog.

    I would recommend this to a friend

  • Makes vacuuming great again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the old Kirby with this robot. Cleans my hardwood and tile floors on cue without skipping a beat.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Stay away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price tag. Needs lots of maneuvering. Misses many spots even on open floor plans. Frequent cleaning alerts even when the bin is practically empty. I missed the return window so I have to deal with this nightmare for next few years. There are cheaper options (Eufy) on Amzn.

    No, I would not recommend this to a friend

  • GREAT MACHINE.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ROOMBA SAVES MY WIFE AND ME A LOT OF WORK.WITHOUT THIS MACHINE .DONT KNOW WHAT WE WOULD DO.

    I would recommend this to a friend

  • Good vac with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vacuum, but every so often has docking issues which ruins the whole floor sweeping function.

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my roomba. Sometimes errors for now apparent reason but usually easily fixed.

    I would recommend this to a friend

  • Love My Hazel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two dogs. One short hair... no biggie. One long hair...Hazel(Romba 960) must have. Worth the investment! Love my Hazel!!

    I would recommend this to a friend

  • Pretty Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t pick everything up, but almost! Once it got the “lay of the land” for the room it went pretty smooth.

    I would recommend this to a friend

  • The Great One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Awesome suction Cleans better than my old Kirby Vacuum. never have to worry about dirt again

    I would recommend this to a friend

  • roomba 960

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, but not perfect, battery life is good. overall I'm happy but not sure I would spend the extra money on this model

    No, I would not recommend this to a friend

  • Pet hair Cleaners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raising German Shepherd Dogs is a great reason to purchase this tireless vacuum cleaner and keep pet hair minimal !

    I would recommend this to a friend

  • great cleaning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very skeptical about this product actually working but I'm amazed at the job that it completes its genius love my new friend

    I would recommend this to a friend
Page 132, Showing 2,621-2,640 of 3,422 reviews
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