Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic, especially on our hardwood floors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, especially after it runs a few times and "teaches itself" the layout of the rooms. Highly recommended.
I would recommend this to a friendRated 4 out of 5 stars
Great tool to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works out with dog hair. Picks up a lot, however, it does miss areas and goes over the same area multiple times even after changing the settings.
I would recommend this to a friendRated 5 out of 5 stars
iRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has made life easy for me. It cleans the floor and carpet efficiently. Love it
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Stay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price tag. Needs lots of maneuvering. Misses many spots even on open floor plans. Frequent cleaning alerts even when the bin is practically empty. I missed the return window so I have to deal with this nightmare for next few years. There are cheaper options (Eufy) on Amzn.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great vacuum but really expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually love it. I got it for my mom and she loves it. She sews a lot and it keeps everything picked up
I would recommend this to a friendRated 5 out of 5 stars
Excellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do a better job of picking up than standard vacuums. Our cats like to follow it around too.
I would recommend this to a friendRated 5 out of 5 stars
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really couldn't believe how much dirt and pet hair the Roomba would pick up. It's lovely to come home to a clean floor.
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to setup and use. The quality of vacuuming is very good given we have a double coated cute dog.
I would recommend this to a friendRated 5 out of 5 stars
Roomba
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my roomba. Sometimes errors for now apparent reason but usually easily fixed.
I would recommend this to a friendRated 5 out of 5 stars
GREAT MACHINE.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ROOMBA SAVES MY WIFE AND ME A LOT OF WORK.WITHOUT THIS MACHINE .DONT KNOW WHAT WE WOULD DO.
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall really good product. Occasionally fails to completely pick up dog hair, even when filter and collection pod are clean
I would recommend this to a friendRated 4 out of 5 stars
Good vac with lots of features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good vacuum, but every so often has docking issues which ruins the whole floor sweeping function.
I would recommend this to a friendRated 5 out of 5 stars
Makes vacuuming great again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the old Kirby with this robot. Cleans my hardwood and tile floors on cue without skipping a beat.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 3 out of 5 stars
Ok vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just ok was expecting something more for the price, the canister is a little small fills up quick
No, I would not recommend this to a friend Rated 5 out of 5 stars
Should have bought this sooner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice to those considering is to purchase it, is do it. You’ll be glad you did.
I would recommend this to a friendRated 4 out of 5 stars
Pretty Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t pick everything up, but almost! Once it got the “lay of the land” for the room it went pretty smooth.
I would recommend this to a friendRated 5 out of 5 stars
Love My Hazel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two dogs. One short hair... no biggie. One long hair...Hazel(Romba 960) must have. Worth the investment! Love my Hazel!!
I would recommend this to a friendRated 5 out of 5 stars
The Great One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job! Awesome suction Cleans better than my old Kirby Vacuum. never have to worry about dirt again
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. It saves my weekend duty of house cleaning and I can use my time more wisely.
I would recommend this to a friendRated 5 out of 5 stars
Pet hair Cleaners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Raising German Shepherd Dogs is a great reason to purchase this tireless vacuum cleaner and keep pet hair minimal !
I would recommend this to a friend