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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,422 reviews
  • Rated 4 out of 5 stars

    roomba 960

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, but not perfect, battery life is good. overall I'm happy but not sure I would spend the extra money on this model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum makes keeping the house clean easy. The app is easy to use and connects the roomba fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th robot vac, 2 Samsung, 2 iRobot. Both Samsung’s broke in less than 2 years, we’ll see if the iRobot’s last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cleaning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very skeptical about this product actually working but I'm amazed at the job that it completes its genius love my new friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my mom for Morhers day and she raves about the device constantly and thinks it was THE BEST GIFT EVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats using the swiffer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba, so far so good. Sometimes it doesn't make it back to the base, but its no big deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we ere looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still navigating our house, once all Christmas decorations are put away we will be able to make a better determination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good at picking up things that I could not see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our IRobot Roomba! Not sure why we waited so long to get it. It’s very user friendly & does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great, cover all the floor even under beds a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works Great! I like the way it covers tha whole floor even under the beds and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invention EVER! We hit the button to clean as we leave home and it does it all by itself. You can't beat this thing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the only problem that I see with that is that it’s kind of slow for it to go back to it charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 960 is smarter than the other Roomba that I tried. It does remember the last action and recharge and complete the task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Roomba! Nothing is perfect. But who can complain about something doing vacuuming for you?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum. It makes excellent cleaning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to help me in my home and the experience was great. I recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great supplement to vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction and more random patterns than pre set factory patterns for ai program to learn layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very convenient and even occupies my doggies so i can get other things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Socks itself when needing to recharge. Goes back to areas not covered. Very accurately covers the WiFi area of the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it!! You’re going to love it! Makes your life so much easier and so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot vaccuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mid price range - robot vacuum. It does a fair job of cleaning and has a good battery life.

    I would recommend this to a friend