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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,422 reviews

  • GREAT MACHINE.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ROOMBA SAVES MY WIFE AND ME A LOT OF WORK.WITHOUT THIS MACHINE .DONT KNOW WHAT WE WOULD DO.

    I would recommend this to a friend

  • Best Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Socks itself when needing to recharge. Goes back to areas not covered. Very accurately covers the WiFi area of the home!

    I would recommend this to a friend

  • iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made life easy for me. It cleans the floor and carpet efficiently. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Stay away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price tag. Needs lots of maneuvering. Misses many spots even on open floor plans. Frequent cleaning alerts even when the bin is practically empty. I missed the return window so I have to deal with this nightmare for next few years. There are cheaper options (Eufy) on Amzn.

    No, I would not recommend this to a friend

  • Works like they advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Roomba. We have three dogs and three boys; this system keeps up with the dirt and hair traffic.

    I would recommend this to a friend

  • Great at keeping up with dog hair pickup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does a great job when unimpeaded. Unfortunately in a room with furniture and area rugs it tends to get stuck a lot.

    I would recommend this to a friend

  • Excellent vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum makes keeping the house clean easy. The app is easy to use and connects the roomba fast.

    I would recommend this to a friend

  • Beats using the swiffer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba, so far so good. Sometimes it doesn't make it back to the base, but its no big deal.

    I would recommend this to a friend

  • works great, cover all the floor even under beds a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works Great! I like the way it covers tha whole floor even under the beds and furniture.

    I would recommend this to a friend

  • Good vac with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vacuum, but every so often has docking issues which ruins the whole floor sweeping function.

    I would recommend this to a friend

  • GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. It saves my weekend duty of house cleaning and I can use my time more wisely.

    I would recommend this to a friend

  • Great supplement to vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction and more random patterns than pre set factory patterns for ai program to learn layout.

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my roomba. Sometimes errors for now apparent reason but usually easily fixed.

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Roomba! Nothing is perfect. But who can complain about something doing vacuuming for you?

    I would recommend this to a friend

  • Should have bought this sooner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice to those considering is to purchase it, is do it. You’ll be glad you did.

    I would recommend this to a friend

  • Great vacuum. It makes excellent cleaning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to help me in my home and the experience was great. I recommend this item.

    I would recommend this to a friend

  • Good robot vaccuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mid price range - robot vacuum. It does a fair job of cleaning and has a good battery life.

    I would recommend this to a friend

  • I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the only problem that I see with that is that it’s kind of slow for it to go back to it charger

    I would recommend this to a friend

  • Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it.if it gets interrupted for what everyone reason it goes right back to where it left off!!!

    I would recommend this to a friend

  • Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two dogs and two cats. It is amazing how hair gets picked up. Wr use it daily. I call it my new maid.

    I would recommend this to a friend
Page 133, Showing 2,641-2,660 of 3,422 reviews
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