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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,422 reviews

  • Bought as a gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife. Has some more features compared to the 600 series we already had.

    I would recommend this to a friend

  • Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it.if it gets interrupted for what everyone reason it goes right back to where it left off!!!

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very convenient and even occupies my doggies so i can get other things done.

    I would recommend this to a friend

  • Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy! She loves app so it runs automatically and when she wats it to. Need I say more?

    I would recommend this to a friend

  • Love this vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it!! You’re going to love it! Makes your life so much easier and so easy to use.

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting to purchased a room a for years. The model didn’t disappoint. The price was right too!

    I would recommend this to a friend

  • Great vacuum!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance!! With the WiFi feature, I can control when we vacuum our house. Set it and go!

    I would recommend this to a friend

  • Roomba is a must in todays busy lives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app feature to let it run just before I walk in the door from work...its almost like being met with my slippers

    I would recommend this to a friend

  • Wow, great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and delivered in a timely manner. Great instructions and so far, so good.

    I would recommend this to a friend

  • So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba, it sure helps this mom of four get the house clean while moving in to something else.

    I would recommend this to a friend

  • Great hassle free vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to really test out this item but the initial runs are great! Will submit more detail review later.

    I would recommend this to a friend

  • Love!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the cleaning job for me. It is like to have a litter of extra help !!! Love it !

    I would recommend this to a friend

  • great cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the roomba I bought it gets in places I couldn't with a traditional vacuum cleaner without lifting a finger

    I would recommend this to a friend

  • iRobot - Roomba 960 App-Controlled Self-Charging R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum cleans under chairs and low clearance objects

    I would recommend this to a friend

  • Mom's Helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for such a small machine! If you don't like to vacuum, this is the ticket!

    I would recommend this to a friend

  • Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Roomba over several years. Run them till they die. I really like this one - works well, can use iPhone to program it.

    I would recommend this to a friend

  • Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it has longer battery life than it acthas. Only runs about 50 minutes before needing a charge

    I would recommend this to a friend

  • Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have dogs and we are really impressed by how well it cleans up the hair. We love it!

    I would recommend this to a friend

  • Impressive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet because it’s a Christmas present. I’m sure I will be happy with it. Great price.

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself works great when it does. Although I have had to take it back in 2 times and trade it in for a new one within 3 months of owning it. First one broke second time using it saying something was stuck in the wheel. Nothing was stuck. Second one side brush stop spinning. Small motor was burnt out. Thankfully I had the Best Buy 5 year warranty and they exchanged it no problem. In just glad I have the warranty.

    I would recommend this to a friend
Page 134, Showing 2,661-2,680 of 3,422 reviews
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