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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,422 reviews

  • Impressive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet because it’s a Christmas present. I’m sure I will be happy with it. Great price.

    I would recommend this to a friend

  • Great Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent robot vacuum and works great with the Alexa. Though it could be a bit quieter.

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we upgraded! Does an excellent job. Has a better navigation system than the older models.

    I would recommend this to a friend

  • iRobot - Roomba 960 App-Controlled Self-Charging R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum cleans under chairs and low clearance objects

    I would recommend this to a friend

  • First time user!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as it was on sale for $300 and I thought this was the perfect entry point.

    I would recommend this to a friend

  • Roomba is a must in todays busy lives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app feature to let it run just before I walk in the door from work...its almost like being met with my slippers

    I would recommend this to a friend

  • Happy with purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of gift for wife for her birthday. She absolutely loved it.

    I would recommend this to a friend

  • great cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the roomba I bought it gets in places I couldn't with a traditional vacuum cleaner without lifting a finger

    I would recommend this to a friend

  • Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vaccine. Preforms as advertised. Does a great job with its grid pattern.

    I would recommend this to a friend

  • Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Roomba over several years. Run them till they die. I really like this one - works well, can use iPhone to program it.

    I would recommend this to a friend

  • Hooks to wifi is so smart

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I love roomba. I have rugs and hardwood and it does both equally well

    I would recommend this to a friend

  • Absolutely love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought one years ago!! Let you go about your day so you can do other things. Real time saver!

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself works great when it does. Although I have had to take it back in 2 times and trade it in for a new one within 3 months of owning it. First one broke second time using it saying something was stuck in the wheel. Nothing was stuck. Second one side brush stop spinning. Small motor was burnt out. Thankfully I had the Best Buy 5 year warranty and they exchanged it no problem. In just glad I have the warranty.

    I would recommend this to a friend

  • Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As loud as a regular vacuum cleaner but overall easy to use. Reacts quickly to pets.

    I would recommend this to a friend

  • good product and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product, and it is a good price and I like the service provided by Best Buy.

    I would recommend this to a friend

  • Best purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I love it. Does awesome clean up and i don't have to do it

    I would recommend this to a friend

  • Every house should have one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me countless hours in vacuuming and every house should have one.

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think my parents would like this as a Christmas gift.. to my surprise they love it and it does a great job !!

    I would recommend this to a friend

  • Excellent Roomba for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the second Roomba bought for family members during Christmas and they could not be happier!

    I would recommend this to a friend

  • Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my Roomba!!! Fantastic product!! I’ll be purchasing another unit for upstairs.

    I would recommend this to a friend
Page 135, Showing 2,681-2,700 of 3,422 reviews
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