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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,422 reviews

  • Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba. Takes care of all the general maintenance so we don’t have to haul the vacuum out all the time.

    I would recommend this to a friend

  • Lifesaver!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how much this vacuum picks up on a daily basis!

    I would recommend this to a friend

  • Great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Roomba for 2 weeks and I love it so far. It works great and it’s not very loud.

    I would recommend this to a friend

  • The one and only a irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand you want to choose for all of your vacuum needs.

    I would recommend this to a friend

  • Cleans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does a great job! Still need to learn more about the new features.

    I would recommend this to a friend

  • Roomba 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product. It helps me keep carpets and wood floors clean.

    I would recommend this to a friend

  • Great product !!!!!!! Perfect quality!!!fast del!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!!!!!! Perfect quality!!!fast del!! A+++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend

  • Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it does part of the floor then goes back to the base and gets recharged then picks up where it left off.

    I would recommend this to a friend

  • Gift giving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son in law. He absolutely loves it for the pet hair that his two dogs put out.

    I would recommend this to a friend

  • Best vacuum invented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna get ur money's worth then buy this vacuum. I love coming home to a clean house that I can control from work!

    I would recommend this to a friend

  • Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that it cleans the house on a schedule but requires quite a bit of maintenance to keep it running properly.

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review the use of this product as this is going to be a Christmas gift.

    No, I would not recommend this to a friend

  • I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit finicky dealing with the cloud that loses connection now and then but otherwise works great.

    I would recommend this to a friend

  • It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am disappointed that it doesn’t map rooms like the Bravaa mop. Still relies on that archaic mechanism of using iso-rays to stop from going to certain areas. For the price difference from my old vacuum made by a no name manufacturer, it’s a no brained I would have chosen the generic. This product is loud and offers nothing more than any other robotic vacuum

    No, I would not recommend this to a friend

  • Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I wish it had the intelligent mapping, but it's still good.

    I would recommend this to a friend

  • Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to just hit start on your phone and it recharges as it needs to to finish the job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    It cleans ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well on Carpet and hardwood. Setup requires some reading .

    I would recommend this to a friend

  • great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy to have this technology in my home. so cute as it moves around cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is just a huge disappointment. From it not going where you want it to go to it constantly getting stuck on the corner of throw down rugs & the battery being atrocious.

    No, I would not recommend this to a friend

  • Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up pet hair, a little noisy but as expected from a vacuum. Don’t regret this purchase so far

    I would recommend this to a friend
Page 136, Showing 2,701-2,720 of 3,422 reviews
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