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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,422 reviews

  • Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up pet hair, a little noisy but as expected from a vacuum. Don’t regret this purchase so far

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba Picks up all the dog hair and I love it fact that I don’t have to be home to set it to run

    I would recommend this to a friend

  • great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy to have this technology in my home. so cute as it moves around cleaning.

    I would recommend this to a friend

  • start with this one if you have pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the room a 680 before this one and it did nothing for my German shepherds shedding hair. This model was advertised to be for pet shedding hair and it leaves clumps of hair on my living room carpet. Everywhere else it cleans great, just still need to being out the manually operated vacuum foe the rug and hair. Least it clumps up the hair in piles easier ti vacuum.

    No, I would not recommend this to a friend

  • Amazing product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps a lot! It does so much cleaning I have more time on my hands! I love it!

    I would recommend this to a friend

  • Keeps floors clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps floors clean but has a little problem going from hardwoods to carpet. But not so bad that I wouldn’t buy it.

    I would recommend this to a friend

  • Much better than older unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Doesn't get caught up with wires and seldom doesn't return to base.

    I would recommend this to a friend

  • Most have in your home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this vac. I was skeptic at first but it have proven it self over time. I love it

    I would recommend this to a friend

  • The perfect little helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect helper that I needed. Picks up the fine dog hair and does an excellent job.

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 2 weeks, then wouldn’t. Called them and they sent new part quickly and working fine since

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the house. This is the best purchase ever

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great with my weird floor plan. The only that stops it is small cat toys that get stuck in its rollers

    I would recommend this to a friend

  • Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

    No, I would not recommend this to a friend

  • Love my roomba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing since sliced bread. I love this I should have been had one.

    I would recommend this to a friend

  • Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the dust basket is to small and has to cleaned constantly, I love the operation and product

    I would recommend this to a friend

  • Roomba 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our iRobot, works as it should. Wish it would pick up dirt it corners better.

    I would recommend this to a friend

  • Upgraded from 690

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 690 such a big difference! Great price for a new improved roomba

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iRobot. I can schedule it to clean and forget about it. I definitely want the iRobot mop.

    I would recommend this to a friend

  • DAWr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well on laminate and ceramic and is easy to launch through Alexa.

    I would recommend this to a friend

  • Overrated for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the vacuum a few times. You have to be careful with tv chords. It seemed to do a good job and the app worked. It would tell me when it was stuck. If you look at the maintenance involved with cleaning rollers and brushes, to be honest it is easier just running the sweeper. We took it back to the store for a refund

    No, I would not recommend this to a friend
Page 137, Showing 2,721-2,740 of 3,422 reviews
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