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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,422 reviews

  • Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up pet hair, a little noisy but as expected from a vacuum. Don’t regret this purchase so far

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 2 weeks, then wouldn’t. Called them and they sent new part quickly and working fine since

    I would recommend this to a friend

  • Overrated for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the vacuum a few times. You have to be careful with tv chords. It seemed to do a good job and the app worked. It would tell me when it was stuck. If you look at the maintenance involved with cleaning rollers and brushes, to be honest it is easier just running the sweeper. We took it back to the store for a refund

    No, I would not recommend this to a friend

  • Amazing product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps a lot! It does so much cleaning I have more time on my hands! I love it!

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iRobot. I can schedule it to clean and forget about it. I definitely want the iRobot mop.

    I would recommend this to a friend

  • Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to just hit start on your phone and it recharges as it needs to to finish the job

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review the use of this product as this is going to be a Christmas gift.

    No, I would not recommend this to a friend

  • Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I wish it had the intelligent mapping, but it's still good.

    I would recommend this to a friend

  • Cleans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does a great job! Still need to learn more about the new features.

    I would recommend this to a friend

  • Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the dust basket is to small and has to cleaned constantly, I love the operation and product

    I would recommend this to a friend

  • great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy to have this technology in my home. so cute as it moves around cleaning.

    I would recommend this to a friend

  • Most have in your home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this vac. I was skeptic at first but it have proven it self over time. I love it

    I would recommend this to a friend

  • Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Works wonders and saves time! I can start it from my phone when I'm not even home

    I would recommend this to a friend

  • The one and only a irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand you want to choose for all of your vacuum needs.

    I would recommend this to a friend

  • Love it. Never need to get the regular vacuum out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. It has great suction, cleans in a set pattern and shows maps for the area covered.

    I would recommend this to a friend

  • Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great item. I have two yellow labs and they shed like crazy. This has save my sanity!

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I should bought one sooner. Cut my vacuuming down to twice a month. Price is worth it......

    I would recommend this to a friend

  • Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

    No, I would not recommend this to a friend

  • Lifesaver!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how much this vacuum picks up on a daily basis!

    I would recommend this to a friend

  • Roomba 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our iRobot, works as it should. Wish it would pick up dirt it corners better.

    I would recommend this to a friend
Page 137, Showing 2,721-2,740 of 3,422 reviews
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