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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,422 reviews
  • Rated 5 out of 5 stars

    IRobot 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and easy to operate! I highly recommend the iRobot- Roomba 960.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iRobot. I can schedule it to clean and forget about it. I definitely want the iRobot mop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Works wonders and saves time! I can start it from my phone when I'm not even home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the vacuum a few times. You have to be careful with tv chords. It seemed to do a good job and the app worked. It would tell me when it was stuck. If you look at the maintenance involved with cleaning rollers and brushes, to be honest it is easier just running the sweeper. We took it back to the store for a refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum if you are on the GO!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum is powerful and can handle most tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum for my daughter and when she started using it it was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Never need to get the regular vacuum out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. It has great suction, cleans in a set pattern and shows maps for the area covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow. Itc actually takes my dog for a ride around the house. Cleans too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great item. I have two yellow labs and they shed like crazy. This has save my sanity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest member of our family. Absolutely adore my Roomba. Makes my life so much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pets Hate It, Owner Likes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, runs over night, keeps pet dander and dust under control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Emptying the trash bin is very easy. It's a great little robot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Roomba do the dirty work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in 2020. Save time and effort. Let Roomba do the dirty work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied! Much better than I expected. A little bit noisy, but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Roomba 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Roomba!! I think it does better than any vacuum I have ever used,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I should bought one sooner. Cut my vacuuming down to twice a month. Price is worth it......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the Roomba 960. Cleans my hard wood floors perfectly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as good at the dog hair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pick up the dog hair as advertised. Otherwise a decent robotic vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised the quantity of dirt it picks up. Really helps to relieve clean up each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional - couldn’t recommend a navigation robot vacuum enough!

    I would recommend this to a friend