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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,422 reviews

  • Let Roomba do the dirty work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in 2020. Save time and effort. Let Roomba do the dirty work!

    I would recommend this to a friend

  • Great Vacuum if you are on the GO!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum is powerful and can handle most tasks.

    I would recommend this to a friend

  • Would purchase again in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned several different models of this product. This one is superior in its collection method and rulers.

    I would recommend this to a friend

  • Pets Hate It, Owner Likes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, runs over night, keeps pet dander and dust under control.

    I would recommend this to a friend

  • Room a 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job with both carpet and wood floors. I would recommend this product.

    I would recommend this to a friend

  • Love my robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cute it c!eans very good and goes from flat floor to a rug is it goes back and forth good no problems

    I would recommend this to a friend

  • not as good at the dog hair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pick up the dog hair as advertised. Otherwise a decent robotic vacuum.

    I would recommend this to a friend

  • Best maid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba cleans my home while I am away. She does a great job and my girlfriend doesn’t have to lift a finger.

    I would recommend this to a friend

  • Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is 9 kinds of AWSOME!!!!! BUY IT SOON AS POSSIBLE!!!!!!!!!!!!

    I would recommend this to a friend

  • Great way to enter the age of robots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a time saver. 2500 square feet of hardwood and ceramic tile is no longer a chore. Bring on the robots!

    I would recommend this to a friend

  • Great for lazy people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son who is not lazy but having this in his life is making comfortable.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional - couldn’t recommend a navigation robot vacuum enough!

    I would recommend this to a friend

  • SAVES TIME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT SAVES US A LOT OF TIME IS A LITTLE NOISY. BUT THAT DOES NOT BOTHER US

    I would recommend this to a friend

  • Awesome Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to our new Roomba. The kids have named him Alfred and he cleans our hardwoods fantastic!

    I would recommend this to a friend

  • I am in a wheelchair and the iRobot works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in a wheelchair and can't use a regular vacuum cleaner, but this does a good job in keeping the floor clean

    I would recommend this to a friend

  • Great for price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a sale. Great for carpetted surface. Wish charge lasts long

    I would recommend this to a friend

  • Very good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, clean good, bought it in a sale I’ll recommend this to a friend

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing convenience that I wish I hadn’t put off. Incredible time saver.

    I would recommend this to a friend

  • Didn't work out well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing many great reviews of the Roomba 960 model, I went ahead and bought this from Best Buy. During out first week of use, the specific piece that we got ran into docking issues and got stuck many times in the middle of a job. I guess this might be an issue with just my piece being defective, but anyways, went ahead and exchanged this for 980 model and I'm pretty happy with it now.

    No, I would not recommend this to a friend

  • Great for your home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but, my wife bugged me about It and I’m happy she did!

    I would recommend this to a friend
Page 139, Showing 2,761-2,780 of 3,422 reviews
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