Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best maid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba cleans my home while I am away. She does a great job and my girlfriend doesn’t have to lift a finger.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied! Much better than I expected. A little bit noisy, but not too bad.
I would recommend this to a friendRated 5 out of 5 stars
LOVE my Roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Roomba!! I think it does better than any vacuum I have ever used,
I would recommend this to a friendRated 5 out of 5 stars
Let Roomba do the dirty work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in 2020. Save time and effort. Let Roomba do the dirty work!
I would recommend this to a friendRated 5 out of 5 stars
Great way to enter the age of robots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a time saver. 2500 square feet of hardwood and ceramic tile is no longer a chore. Bring on the robots!
I would recommend this to a friendRated 5 out of 5 stars
Room a 960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a nice job with both carpet and wood floors. I would recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
I am in a wheelchair and the iRobot works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in a wheelchair and can't use a regular vacuum cleaner, but this does a good job in keeping the floor clean
I would recommend this to a friendRated 5 out of 5 stars
Pets Hate It, Owner Likes!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, runs over night, keeps pet dander and dust under control.
I would recommend this to a friendRated 4 out of 5 stars
not as good at the dog hair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't pick up the dog hair as advertised. Otherwise a decent robotic vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love to our new Roomba. The kids have named him Alfred and he cleans our hardwoods fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is 9 kinds of AWSOME!!!!! BUY IT SOON AS POSSIBLE!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great for lazy people
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son who is not lazy but having this in his life is making comfortable.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum if you are on the GO!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little vacuum is powerful and can handle most tasks.
I would recommend this to a friendRated 3 out of 5 stars
Didn't work out well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing many great reviews of the Roomba 960 model, I went ahead and bought this from Best Buy. During out first week of use, the specific piece that we got ran into docking issues and got stuck many times in the middle of a job. I guess this might be an issue with just my piece being defective, but anyways, went ahead and exchanged this for 980 model and I'm pretty happy with it now.
No, I would not recommend this to a friendRated 4 out of 5 stars
SAVES TIME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT SAVES US A LOT OF TIME IS A LITTLE NOISY. BUT THAT DOES NOT BOTHER US
I would recommend this to a friendRated 5 out of 5 stars
Just like the real thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suction power is truly amazing. My dog tears toys into small pieces which is no problem for the roomba
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Good for carpet floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on carpets flooring except the corners. It's a mess on hard wood floors
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would pay so much money for a vacuum cleaner,but the time it saves me - worth it!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional - couldn’t recommend a navigation robot vacuum enough!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing convenience that I wish I hadn’t put off. Incredible time saver.
I would recommend this to a friend