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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,422 reviews

  • Great for price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a sale. Great for carpetted surface. Wish charge lasts long

    I would recommend this to a friend

  • Very good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, clean good, bought it in a sale I’ll recommend this to a friend

    I would recommend this to a friend

  • Great for your home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but, my wife bugged me about It and I’m happy she did!

    I would recommend this to a friend

  • came highly recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Roomba, it came highly recommended by a good friend and I couldn’t be happier!!

    I would recommend this to a friend

  • Does a ok job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't expect it to be some miracle worker. But while at it does a good job keeping up with my Persian cats hair.

    I would recommend this to a friend

  • Love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn’t have to constantly sweep cat hair. It’s amazing. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Not the best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small bin gets full easily, especially with carpet or rug fibers. Doesn’t get corners, where on hardwood most dust, dog hair, and dirt accumulate. Not sure how well it will last, seems to get worse over time with length of run time and bin is only half full when it says it needs to be emptied.

    No, I would not recommend this to a friend

  • Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, gets all the cat hair, crumbs, and dust. Usually empty 1 a day.

    I would recommend this to a friend

  • A real boon around the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to take some of the strain around the house from my pregnant wife. Definitely worth the investment.

    I would recommend this to a friend

  • Great but not excellent if you have carpets.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roomba, unless you have carpets. If you have carpets, look for a more advanced model.

    I would recommend this to a friend

  • Does the job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She’s descent is hope for the prize would more amazing but... does the job

    I would recommend this to a friend

  • Robot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite purchase. Cant imagine going back ti a tradional vacuum

    I would recommend this to a friend

  • Sweep sweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our roomba! We set it up to clean while we are out and it doea a great job

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have 2 dogs and it picks up after them. Will review more after we use it for awhile.

    I would recommend this to a friend

  • Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps with cleaning hard to reach places like under tables and couches.

    I would recommend this to a friend

  • My roomba so far...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app needs some improvements tho. The robot itself works pretty good so far

    I would recommend this to a friend

  • Maintenance cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with daily cleaning after baby but need to make sure environment dosen't have too many obstacles.

    I would recommend this to a friend

  • Works amazingly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat that shed ALOT. This thing makes keeping the house hair free so much easier.

    I would recommend this to a friend

  • Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got it on sale and have had no issues! Does as expected!!!

    I would recommend this to a friend

  • Works with google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum for mid-large homes. Make sure to pick up cords before letting run.

    I would recommend this to a friend
Page 140, Showing 2,781-2,800 of 3,422 reviews
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