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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,422 reviews

  • Great for people with allergies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has helped my daughter with her allergies. This little guy even cleans under the bed.

    I would recommend this to a friend

  • I can't believe how well this vacuum works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how well this vacuum works. It does a great job on carpets and along the edges. Worth the $$.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I wanted so long to get this Roomba. It picks up so much everyday.

    I would recommend this to a friend

  • Clean home finally!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just had a newborn and it's really hard to keep up with the house. This helps out a TON.

    I would recommend this to a friend

  • Robot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite purchase. Cant imagine going back ti a tradional vacuum

    I would recommend this to a friend

  • Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever! It vacuums great! And it works automatic!

    I would recommend this to a friend

  • Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got it on sale and have had no issues! Does as expected!!!

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one and love it and we bought them for our mothers for Mother's Day and they also love it !

    I would recommend this to a friend

  • Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, it cleans pretty good and very quiet. Not a single complain.

    I would recommend this to a friend

  • Set it and forget it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I not get one of these sooner? I love this roomba! It even goes back to the dock to charge its self.

    I would recommend this to a friend

  • So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Would like to buy a second one but Best Buy is out of them.

    I would recommend this to a friend

  • Carefree cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device for carefree cleaning and never have to worry about the dogs hair

    I would recommend this to a friend

  • Know where else but bestbuys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuys always haves the best prices in town I love to shop there you will love it to

    I would recommend this to a friend

  • Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product purchase. Excellent customer service by Best Buy

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really great and my love it and l like it because it gets the cat hair up great

    I would recommend this to a friend

  • Room a review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets room very clean. Some issues on edges of area rugs.

    I would recommend this to a friend

  • good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hardwood floors. Easy set up allowed through the app.

    I would recommend this to a friend

  • Great vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray is very very good

    I would recommend this to a friend

  • Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it during Black Friday and I’m glad I did it was a great buy!

    No, I would not recommend this to a friend

  • Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use set a schedule let it do the cleaning then just empty the bin!!

    I would recommend this to a friend
Page 141, Showing 2,801-2,820 of 3,422 reviews
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