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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,422 reviews

  • Highly Recommend This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase we made, in fact we purchased a second one for our second floor!

    I would recommend this to a friend

  • Nice one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good robot. Liked it using. But later upgraded to another one.

    I would recommend this to a friend

  • Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum It fits under furniture that I can’t normally get under.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    its good but not to satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not pro :( its good if you had small group over for dinner or so

    I would recommend this to a friend

  • Love IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a dog...and little kids...you need this in your life.

    I would recommend this to a friend

  • Great robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hardwood and carpet. Daily runnnings keep the floor clean

    I would recommend this to a friend

  • Good to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as star with rare hiccups, app need to be improved a lot.

    I would recommend this to a friend

  • Hands Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have a Robot do the cleaning. it removes a good amount of pet hair

    I would recommend this to a friend

  • Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it came highly recommended. Haven’t had a chance to use yet.

    I would recommend this to a friend

  • Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only knock is that is can ball up dog hair and not pick it up at times.

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention ever. Cuts down on cleaning significantly, even with two labradors.

    I would recommend this to a friend

  • Awesome robot vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is such a game changer! Works great on pet hair, too.

    I would recommend this to a friend

  • Great robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great! Just make sure you empty the bin each time you use it! My floors look great!

    I would recommend this to a friend

  • Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two corgis with hard wood floor and my goodness this thing is a life saver.

    I would recommend this to a friend

  • easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this simple, easy , push the button! amazed at the dirt it picks up

    I would recommend this to a friend

  • My Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good in carpets, but as not as good in wooden floors and the rugs

    I would recommend this to a friend

  • Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was difficult to make the initial set up, but Roomba staff helped very patiently.

    I would recommend this to a friend

  • Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohhhhhh, nice product . It is so smart. He can do a lot of housework。

    I would recommend this to a friend

  • Love my roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby is a life changer. It's still going strong and cleaning well.

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Definitely recommend to someone!!!!

    I would recommend this to a friend
Page 144, Showing 2,861-2,880 of 3,422 reviews
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