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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,422 reviews
  • Rated 5 out of 5 stars

    Great Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a champ! Does everything and more. Wifi takes a bit but otherwise awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item to have when you have shedding dogs it has a little to be desired on carpet though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved into a place with all hardwood floors, and his vacuum does an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room a works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our roomba. We have had it a few months. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had a Neato and returned it for the Roomba and I am so glad I did. Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Housewarming Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For fully carpeted apartment. They love it! No amount of beach sand or dirt a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohhhhhh, nice product . It is so smart. He can do a lot of housework。

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. Works great and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Roomba is named Rosie. Rosie cleans things so we don’t have to. 10/10 would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift for wifey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey everyone knows the saying happy wife happy life. Got to make it easier for my baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby is a life changer. It's still going strong and cleaning well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pef roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for pets households. pick up fur and dust like no otherw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a tremendous job . I am very happy with this cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves this roomba

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba. It’s been a great help for sweeping the floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this simple, easy , push the button! amazed at the dirt it picks up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only knock is that is can ball up dog hair and not pick it up at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, it gives you detail report when an error is detected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. I’m glad we bought it. Makes life easier. Super smart and cleans perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have a Robot do the cleaning. it removes a good amount of pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase we made, in fact we purchased a second one for our second floor!

    I would recommend this to a friend