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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,422 reviews

  • Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it came highly recommended. Haven’t had a chance to use yet.

    I would recommend this to a friend

  • Technology???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent product but feel I still does not have the cleaning power of a more traditional vacuum

    I would recommend this to a friend

  • Super vacuum.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super vacuum. Works as advertised. Would buy again 100%

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention ever. Cuts down on cleaning significantly, even with two labradors.

    I would recommend this to a friend

  • Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two corgis with hard wood floor and my goodness this thing is a life saver.

    I would recommend this to a friend

  • Our new pet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 960 is a great alternative to the 980 and saves you some money. We also like the color of it better.

    I would recommend this to a friend

  • Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase it does a wonderful job on scheduled times

    I would recommend this to a friend

  • Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase. Good product It does job as expected

    I would recommend this to a friend

  • Vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully no problem so far good product to buy.

    I would recommend this to a friend

  • Excellent Product and Vaccum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Vaccum. Will recommend it highly.

    I would recommend this to a friend

  • Great vacuum for lazy people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Set the schedule and let it go. Just remember to empty the bin

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    its good but not to satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not pro :( its good if you had small group over for dinner or so

    I would recommend this to a friend

  • Great product! Wood floors are very clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product! Sweeping floors no longer exists in my home. I

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Don't waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all. It doesn't get corners, she round. It will not go under a couch, bed, cabinet, etc. if your furniture doesn't sit high enough off the floor. The container for dirt is super small, so if you have pet hair, plan on emptying the container multiple times. Battery life isn't all that great so she will die before she is done with the job. When she does run out of juice, you have to go find her. She doesn't always find her way back to the docking station. She gets high centered on rugs. It does not overlap areas so you will have a run of dirt in between her sweeps. Basically, I have to go behind her and clean up. What a shame because I was so excited for this product. I want my money back.

    No, I would not recommend this to a friend

  • Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was difficult to make the initial set up, but Roomba staff helped very patiently.

    I would recommend this to a friend

  • Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both my Due to dog I clean out the wheel wells weekly as it gets tangled up.

    I would recommend this to a friend

  • Works well. I like it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the robovac. It does a fine job and I love that I don't have to vacuum.

    I would recommend this to a friend

  • iRobot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot makes my life easy, clean & beautiful I like it

    I would recommend this to a friend

  • Hey hey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My new BFF!! It’s was a great buy for the house

    I would recommend this to a friend

  • Pets!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a godsend. Especially if you have pets. I can't live without it.

    I would recommend this to a friend
Page 145, Showing 2,881-2,900 of 3,422 reviews
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