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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,422 reviews
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s best friend she loves it too Absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roonba 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and save me a lot times. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great! Just make sure you empty the bin each time you use it! My floors look great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's doing. Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, easy cleaning. Great alerts to how its doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great IRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love it if it goes where I need it to go. Have to move everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday maintenance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba, regular vacuuming daily helps keep everything dust free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes keeping my floors clean super easy. It does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Roomba,if you are not home you can use the app and everything is clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! I have 3 cats at home, using roomba helped me a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up to run certain nights of the week and when I get up I don't have to worry about vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our roomba, this is our second one to own. And it was on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ironton! Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Definitely would recommend. Thanks irobt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great RoboVac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and strong suction. Cleans under my king-sized bed where I couldn’t reach

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but you are not able to choose what room you want to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best reasonably priced robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this vacuum has performed quite well. We have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not a bad vac

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good vac but not as good as doing it your self.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works wonderfully

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i got it!! vacuums well, including dog hair for two! makes life much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I-robot really make us relax.It vacuums well more than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a better than expected cleaning. We use every other day, due to our pets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good product and very weak to us...........

    I would recommend this to a friend