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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,422 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t ruin my hardwood floors. Had a different brand that was scratching the finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba baby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my i Robots. Life is so much more clean. Really does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picks up dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this system. It even picks up large chunks of dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the finest purchases we have made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fine job cleaning the house. What more could one say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Roomba works very well, especially on cat fur. Starts on timer and is very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. does a great job for me. I have 2 dog and cant believe the hair is gets up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this item!! Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact the I can schedule my roomba to run anytime of the day or night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice "toy" to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robotina is very useful and helpful. Makes your life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. My home is always clean Excelente!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it still hasn’t figured out the layout of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as my mother’s day gift. I love it!!!! Just put it in and forget it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous addition to the house. Maps the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up the smallest crumbs and the finest dog hair. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first robot vacuum. seems to get everywhere it will fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised Iwould highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great auto vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome that we can rely on the roomba to clean overnight or while we’re not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad works well on all types of floors.. I would by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one, the first one still working hard just wanted two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Will be shopping here again !

    I would recommend this to a friend