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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,422 reviews

  • Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did well in hardwood and carpet floors. Glad I made this selection

    I would recommend this to a friend

  • Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for over a month now and I'm pleased with the work it does.

    I would recommend this to a friend

  • Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Does an excellent job of keeping the house clean.

    I would recommend this to a friend

  • Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all wood textured rubber floors. Excellent product.

    I would recommend this to a friend

  • Little work horse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have two roaming the house. Love love love it.

    I would recommend this to a friend

  • Excellent vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac I awesome! It shows the cleaning path in the app. Very cool!

    I would recommend this to a friend

  • Perfect vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for use, good product. I’m happy to have this vacuum cleaner

    I would recommend this to a friend

  • I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd ever buy a robot vacuum. Glad i did, and it was worth the price

    I would recommend this to a friend

  • Good Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded brushes and interface are a big improvement over the older models.

    I would recommend this to a friend

  • Great, love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the rollers can get with Pat Barin Clogged With pet hair!

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very good vacuum cleaner. Gets into all nooks and crannies.

    I would recommend this to a friend

  • excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift, it's so awesome I'm buying one for myself.

    I would recommend this to a friend

  • First buy may get another

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First irobot purchase and to say that I am please so far.

    I would recommend this to a friend

  • Starting to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to and putting it in the right location but now it's doing great

    I would recommend this to a friend

  • greatrobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would encourage anyone to buy this product. It takes about 1 1\2 hours to clean.

    I would recommend this to a friend

  • Very good robot for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot overall. Picked up dirt like it was nothing.

    I would recommend this to a friend

  • Excellent Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been working non stop and had no issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Dumb smart vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this was the first of its kind, but this was the worst. I’ve owned and heavily used EVERY BRAND of smart vacuums. This wasn’t good. It gets stuck way too easily on rugs, it can’t find its way back home, and it’s UNGODLY loud.

    No, I would not recommend this to a friend

  • Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our roomba feels just like a pet! He does a great job and he’s part of the family!

    I would recommend this to a friend

  • Mama’ happy, everybody’s happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Can’t wait to get her the mop to go with it.

    I would recommend this to a friend
Page 149, Showing 2,961-2,980 of 3,422 reviews
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