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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Angle. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
  • Left. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,422 reviews

  • This is not a toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine very well thought through and deff worth the money

    I would recommend this to a friend

  • robot vacumm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Will buy again. Thanks Best Buy.

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on tile and carpet floors. 90min run time covers around 700sqft of flooring

    I would recommend this to a friend

  • Does well gets stuck alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job- needs to be cleaned very often- self-cleaning would be best.

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my wife loved work hard and leave the rooms clean

    I would recommend this to a friend

  • Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like iRobot. Great product for people with Back and neck problems.

    I would recommend this to a friend

  • Very good robot for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot overall. Picked up dirt like it was nothing.

    I would recommend this to a friend

  • expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, quieter than i expected. Dust bin can be"full" when its really not.

    I would recommend this to a friend

  • Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I purchased this. This is must have

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Dumb smart vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this was the first of its kind, but this was the worst. I’ve owned and heavily used EVERY BRAND of smart vacuums. This wasn’t good. It gets stuck way too easily on rugs, it can’t find its way back home, and it’s UNGODLY loud.

    No, I would not recommend this to a friend

  • Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is amazing! I haven’t had any issues and it keeps my floors clean

    I would recommend this to a friend

  • Mama’ happy, everybody’s happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Can’t wait to get her the mop to go with it.

    I would recommend this to a friend

  • Hjjjj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Njhghjj just juicier bonobos concord Nielsen binding

    I would recommend this to a friend

  • Little work horse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have two roaming the house. Love love love it.

    I would recommend this to a friend

  • Go Maria Go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having 2 women in 1 household! She’s definitely a keeper!

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought this could replace a regular vacuum and here I am with only a roomba.

    I would recommend this to a friend

  • Easy to understand instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba 960 is easy to install. It keeps dust and dog hair under control. I love it!!

    I would recommend this to a friend

  • Best robot ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and clean and clean. You take care of it and thats it.

    I would recommend this to a friend

  • It's s great, fast clean anda Smart technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea ,for all houses or apartments. My floor is always clean.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few days for it to get up to maintenance but it’s great!

    I would recommend this to a friend
Page 150, Showing 2,981-3,000 of 3,422 reviews
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