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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,422 reviews

  • Very good robot for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot overall. Picked up dirt like it was nothing.

    I would recommend this to a friend

  • Smartest technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba cleaner does everything so well. Just a little too big in size.

    I would recommend this to a friend

  • A+++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AMAZING! Totally worth the money! Would definitely recommend this to anyone!

    I would recommend this to a friend

  • Best clean buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device on these slashed prices due to new version already in market.

    I would recommend this to a friend

  • Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just doing this for the points. It’s a Christmas gift. Haven’t used it.

    I would recommend this to a friend

  • This is not a toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine very well thought through and deff worth the money

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my wife loved work hard and leave the rooms clean

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Dumb smart vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this was the first of its kind, but this was the worst. I’ve owned and heavily used EVERY BRAND of smart vacuums. This wasn’t good. It gets stuck way too easily on rugs, it can’t find its way back home, and it’s UNGODLY loud.

    No, I would not recommend this to a friend

  • Mama’ happy, everybody’s happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Can’t wait to get her the mop to go with it.

    I would recommend this to a friend

  • Does well gets stuck alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job- needs to be cleaned very often- self-cleaning would be best.

    I would recommend this to a friend

  • First buy may get another

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First irobot purchase and to say that I am please so far.

    I would recommend this to a friend

  • Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like iRobot. Great product for people with Back and neck problems.

    I would recommend this to a friend

  • Best robot ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and clean and clean. You take care of it and thats it.

    I would recommend this to a friend

  • Excellent Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been working non stop and had no issues so far.

    I would recommend this to a friend

  • Go Maria Go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having 2 women in 1 household! She’s definitely a keeper!

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on tile and carpet floors. 90min run time covers around 700sqft of flooring

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few days for it to get up to maintenance but it’s great!

    I would recommend this to a friend

  • Super efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! And saves me lots of time. I really like it.

    I would recommend this to a friend

  • Great vacuum, best Roomba yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful vacuum and the self-emptying feature is a game changer

    I would recommend this to a friend

  • Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is amazing! I haven’t had any issues and it keeps my floors clean

    I would recommend this to a friend
Page 150, Showing 2,981-3,000 of 3,422 reviews
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