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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,422 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cuts our vacuuming in half. A little noisy but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't wait to use this gizmo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought on sale for a great price with all the features I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome little device - Roberta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shocked at just how much dirt this picks up after I have ran Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought this could replace a regular vacuum and here I am with only a roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what its says and even more, very impressed by the suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Zumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy works great! Very impressed with how much dust it picks up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super well I recommend excellent product The battery charges fast and clean perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for different floor levels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had much of a chance to use it with so much laying around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba 960! It does a wonderful job at keeping my floors clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it was has worked well. The set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fun to watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed a the quality of the cleaning. Works as well as anything I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Mother's Day gift ever. Would recommend this if you have wood floors or tile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job picking up the cat hair. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This price is very good I will tell everyone to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on pet hair. Love it and now want to expand to more robots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why use a vacuum when this can do it for you. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated for months, finally decided to buy, couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a busy Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. I go to work it vaccums the whole house while i'm gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well on all floors types and has no trouble going from one room to the next.

    I would recommend this to a friend