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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,422 reviews

  • Great, effort free, vaccuming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vaccum. I get clean carpet and floors without lifting a finger.

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has exceeded our expectations. Very dependable.

    I would recommend this to a friend

  • Great vacuum cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this electronic device and we love it.

    I would recommend this to a friend

  • Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend! Works accuractly!

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she loves it!!!!

    I would recommend this to a friend

  • Worth the cost, cleans floors great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. Got a good deal right before Christmas.

    I would recommend this to a friend

  • Great IRobot!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. A great Anniversary gift. Well worth the money

    I would recommend this to a friend

  • Great for a working mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great product. For the busy family this takes the stress away

    I would recommend this to a friend

  • excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so excellent product to clean room. I like it, and it is easy to use.

    I would recommend this to a friend

  • Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the outcome of our purchase.

    I would recommend this to a friend

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I Robb is very helpful in my house work excellent

    I would recommend this to a friend

  • Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the answer for deep cleaning, but with a huge dog, this helps tremendously.

    I would recommend this to a friend

  • Great of cleaning dog hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans both hardwood floors and carpet. Very satisfied with the product.

    I would recommend this to a friend

  • Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase in 2019. Very satisfied!

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, finds its way thru most obstacles, has a hard time finding its way home.

    I would recommend this to a friend

  • something happens every day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but every day there is something. Whether it's getting stuck or full or bin sensors need to be cleaned and I keep a pretty clean house. I have issues with it not cleaning corners as well. Overall it's not a bad product just need to be home to fix the errors.

    I would recommend this to a friend

  • It's great when it works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later: This robot had to be replace by the company within the first year of ownership because it would not work correctly. After numerous months of shipping the iRobot between the company and us, to include shipping a new battery, the company finally sent a whole new robot and base that worked for about 3 months before it started acting up again by losing connectivity, randomly not emptying itself like it's supposed to, and the robot just "docking itself" in the middle of the room. I followed the cleaning guidance as directed and reset/reboot the iRobot numerous times and this one still does not perform like it is supposed to. We are now waiting on a new base for almost 4 months from Roomba.

    No, I would not recommend this to a friend

  • Works as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like they said. Excellent on hardwood floors

    I would recommend this to a friend

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works very well and the app for the Roomba is very useful

    I would recommend this to a friend

  • I robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Cleans well. Locator only locates when it's on the charger ☹️

    I would recommend this to a friend
Page 156, Showing 3,101-3,120 of 3,422 reviews
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