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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,422 reviews
  • Rated 5 out of 5 stars

    Worth the cost, cleans floors great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. Got a good deal right before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest love this vacuum! It's great! I love coming home to a clean home :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent vacuum. Great suction and programmability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IRobot!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. A great Anniversary gift. Well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to operate and is able to pick up dirt and even hair pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance and excellent cleaning. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase in 2019. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart vacuum cleaner. Glad I got the 960. The features are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the outcome of our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I Robb is very helpful in my house work excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    something happens every day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but every day there is something. Whether it's getting stuck or full or bin sensors need to be cleaned and I keep a pretty clean house. I have issues with it not cleaning corners as well. Overall it's not a bad product just need to be home to fix the errors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like they said. Excellent on hardwood floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, effort free, vaccuming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vaccum. I get clean carpet and floors without lifting a finger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a working mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great product. For the busy family this takes the stress away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum for use in multiple style floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so excellent product to clean room. I like it, and it is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That was a great item for my home with a pet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I git this robot vacuum help me a lot for cleaning my floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daily vacuuming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have (2) Goldens with a lot of fur. Set and forget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the answer for deep cleaning, but with a huge dog, this helps tremendously.

    I would recommend this to a friend