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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,422 reviews
  • Rated 5 out of 5 stars

    Great of cleaning dog hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans both hardwood floors and carpet. Very satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Step up from older Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in the “mapping” functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The theory behind this is great, but downside is it’s EXTREMELY finicky, it’s extremely fragile, and everything affects it- different height rugs, the butt of the fridge stops it, small water droplets cause dust to get stuck inside and not work. Go with getting a cordless dyson over this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, finds its way thru most obstacles, has a hard time finding its way home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product love this vacuum. Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works very well and the app for the Roomba is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it it is a part of my family........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Cleans well. Locator only locates when it's on the charger ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves my wife and I a lot of work and time. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot can clean my entire floor! It does a nice neat job too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product. It change my live!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can just sit back and relax and let my 960 go to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a wonderful job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for me, l don't have many complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good , i’m happy ,I use it daily , thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has exhibited some quirky behavior, still hoping it works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy wife happy life, keep her happy with this robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I might buy a second one. Its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the irobot- roomba 960 is great for the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasently surprised as how well it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very much like the automatic run setting.

    I would recommend this to a friend