Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Up graded to this model love it, amazed how much it collects
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as advertised. Worked fine for the first 6 months, then it started dying in the middle of the room rather than going back to the base. Replaced the battery, which worked for about another 6 months and then right back to the same behavior. Two months of going back and forth with Customer Service and still no resolution. They had me relocate the base (twice), didn't work. Rebooted the vacuum, didn't work. Reset the vacuum, didn't work. Now I'm just ready to throw the thing in the trash.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Cleans great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best investment I have ever made for my home.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its almost perfect. Only detail is that long hairs stuck in the rolls.
I would recommend this to a friendRated 5 out of 5 stars
overall very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy and you have to empty debris often. Otherwise great
I would recommend this to a friendRated 4 out of 5 stars
Its great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during holiday sale. It is a great product.
I would recommend this to a friendRated 5 out of 5 stars
better then previous models this cleans even bette
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new model it does exactly what I need worth every penny
I would recommend this to a friendRated 4 out of 5 stars
It does a very good job cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi setup didn't work but I found the answer on u-tube.
I would recommend this to a friendRated 5 out of 5 stars
Works awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. It is great for tile and hardwood floors
I would recommend this to a friendRated 5 out of 5 stars
It’s nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I have a little kid so it helps a lot...
I would recommend this to a friendRated 5 out of 5 stars
BEST THING EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.family loves it great for picking up bet hair on hardwood floors
I would recommend this to a friendRated 5 out of 5 stars
love it, could not live without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best electronic item that I have ever purchased
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the irobot works great and the app is amassing i love it
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to clean under the beds and save you time
I would recommend this to a friendRated 5 out of 5 stars
Best Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look no further, this is the best investment ever.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the new mapping system is great.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fluid. Dog chased it for a while but lost
I would recommend this to a friendRated 4 out of 5 stars
Best product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I would definitely recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife. She loves it. Although, it is very noisy.
I would recommend this to a friendRated 5 out of 5 stars
Great. For.second floor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife very happy. Love her new vacuum. Control from everywhere.
I would recommend this to a friend