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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
Highly rated by customers for:
Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,422 reviews

  • Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife's birthday, and she loves it!

    I would recommend this to a friend

  • This is a great product, and please enjoy this pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and please enjoy this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Not as User friendly as they say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this thinking it would take care of vacuuming for us, far from the truth. You better not have anything in your house if you buy this. It gets stuck on the edge of rugs, knocks over anything not bolted down, and will just run out of a charge in the middle of a job. The app is nice but this thing does nothing by itself, requires constant supervision, which is exactly what we don't want to do for $600.00. Worst money we have spent, buy a Dyson and do it yourself, much better. Huge disappointment!!

    No, I would not recommend this to a friend

  • Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and never gets stuck. Great product. We love it.

    I would recommend this to a friend

  • Perfect for Pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 dogs and 3 cats. This vacuum is a life saver.

    I would recommend this to a friend

  • Great little vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little vacuum. Easy to set up and cleans like a champ.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is there but the execution is fair at best, unit always shuts off with error codes and just doesnt get the job done. for the price it should be able to compete with the non automated brands and models which it does not.

    No, I would not recommend this to a friend

  • Best Vacuum Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job this Roomba performs while your not at home!

    I would recommend this to a friend

  • Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Only problem is it does not clean near its base well.

    I would recommend this to a friend

  • Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what we wanted. It works fine in all applications.

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and cleaning good which makes our work easy

    I would recommend this to a friend

  • great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all ou need to do is start it and will do the rest

    I would recommend this to a friend

  • works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves that fact that when she comes home the house is clean.

    I would recommend this to a friend

  • Lala is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is that I didn't get this sooner!!!!

    I would recommend this to a friend

  • At all angles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product perfect for a person who is always on the go

    I would recommend this to a friend

  • Seems to clean my carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my carpet good but doesn't always find its way home.

    I would recommend this to a friend

  • In LOVE with my new Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is FABULOUS!! I would HIGHLY RECOMMEND to all !!

    I would recommend this to a friend

  • good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an engagement present and the people love it.

    I would recommend this to a friend

  • excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product, very convinence, help me a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Does not like dark rugs or rugs with stripes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to the s9, wish the box stated may give issues on dark rugs or rugs with stripes. It spent 10 mins going back and forward until battery died. Had to return

    No, I would not recommend this to a friend
Page 160, Showing 3,181-3,200 of 3,422 reviews
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