Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I would definitely recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. Only problem is it does not clean near its base well.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fluid. Dog chased it for a while but lost
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is there but the execution is fair at best, unit always shuts off with error codes and just doesnt get the job done. for the price it should be able to compete with the non automated brands and models which it does not.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Expensive but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife's birthday, and she loves it!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for Pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 dogs and 3 cats. This vacuum is a life saver.
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful job this Roomba performs while your not at home!
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what we wanted. It works fine in all applications.
I would recommend this to a friendRated 4 out of 5 stars
Great little vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great little vacuum. Easy to set up and cleans like a champ.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and cleaning good which makes our work easy
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as advertised. Worked fine for the first 6 months, then it started dying in the middle of the room rather than going back to the base. Replaced the battery, which worked for about another 6 months and then right back to the same behavior. Two months of going back and forth with Customer Service and still no resolution. They had me relocate the base (twice), didn't work. Rebooted the vacuum, didn't work. Reset the vacuum, didn't work. Now I'm just ready to throw the thing in the trash.
No, I would not recommend this to a friend Rated 4 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves that fact that when she comes home the house is clean.
I would recommend this to a friendRated 5 out of 5 stars
Lala is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is that I didn't get this sooner!!!!
I would recommend this to a friendRated 5 out of 5 stars
At all angles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product perfect for a person who is always on the go
I would recommend this to a friendRated 5 out of 5 stars
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all ou need to do is start it and will do the rest
I would recommend this to a friendRated 4 out of 5 stars
Seems to clean my carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans my carpet good but doesn't always find its way home.
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a excellent product, very convinence, help me a lot.
I would recommend this to a friendRated 5 out of 5 stars
In LOVE with my new Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is FABULOUS!! I would HIGHLY RECOMMEND to all !!
I would recommend this to a friendRated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an engagement present and the people love it.
I would recommend this to a friendRated 4 out of 5 stars
Great for a busy person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for someone who has little time to clean.
I would recommend this to a friend