Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great for a busy person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for someone who has little time to clean.
I would recommend this to a friendRated 5 out of 5 stars
Great IRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. She doesn't have to vacuum anymore.
I would recommend this to a friendRated 4 out of 5 stars
Nice vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a vacuum and does what it is supposed to do.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised only problem is that it is sluggish on carpet
I would recommend this to a friendRated 4 out of 5 stars
Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cleaner is so smart and easy to program. Less hustle
I would recommend this to a friendRated 4 out of 5 stars
Great product (pricey)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product pricey. The new version is updated greatly.
I would recommend this to a friendRated 5 out of 5 stars
Cleans everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every other day i have it sweep the entire house!!
I would recommend this to a friendRated 1 out of 5 stars
Far more trouble than it's worth
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a Roomba for several years now, so my husband got me one for Christmas. And, from the beginning, it has been nothing but trouble. At first, we thought maybe it took a while for it to learn the layout of our home, but after using for 4+ months, that is clearly not the case. We have a mostly all hardwood/tile home with one area rug in our open family room (bedrooms are carpet, but we normally keep the doors closed while vacuum is running- mainly due to not trusting this thing - more to follow). So, basically the Roomba is expected to vacuum the main living area (one big room to include entry way, living room, dining, and kitchen), mud room (which is where its home is), and 2 hallways. Today alone: 1). Got stuck on our living room rug. Had to move and restart. 2). I heard it in the mudroom for a while and went to check on it and it was going in circles with shoe strings completely twisted/entangled in it. 3). Then, somehow a screw caught a hold of our entryway rug and was pulling it out. Luckily, I caught this before it completely destroyed the rug. So, I tightened all the screws on the bottom. 4). And, now it is stuck on living room area rug AGAIN, which is a very COMMON occurrence. Aside from always getting stuck on our area rug, it often gets confused on the rug and will go in circles over the same spot for 10 minutes and then get "stuck" or somehow on a "cliff". Since it is always getting stuck, that means it can often not find its home, which requires me to pickup and carry home. It also means we cannot schedule it to run while we're away, which is a huge inconvenience. It would be nice that after it learned the layout of your home, that you could tell it what your priority is for cleaning. For example, with 2 small kids, under our kitchen table is the priority and it is always the LAST thing it does (and that's IF it ever gets there since it usually gets stuck or has issues before then). For the amount of money we spent on this thing, I regret giving it as long of a chance as we did. I wish we could just return it and get our money back!
No, I would not recommend this to a friendRated 5 out of 5 stars
Thank god for my iRobot!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be the greatest invention ever. I love it!!
I would recommend this to a friendRated 5 out of 5 stars
Love my Roomba!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.960 comparable to 980, but cheaper. Easy to use App.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. A bit pricy, but decent warranty comes with it
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works very well and learns floor plans quickly
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great with all the pets and kid mess
I would recommend this to a friendRated 3 out of 5 stars
OK for in between thorough cleaning.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Huskies and the iRobot Roomba Vacuum are not necessarily a good combination. The Roomba leaves some of the fur on the carpet. Not quite as good as I'd hoped, but will help with the time I spend using an upright vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product! My wife loves it more than me!!
I would recommend this to a friendRated 3 out of 5 stars
I wouldn’t buy it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Roomba is our 2nd choice. Our first purchase was a Shark but we went through 2 of them in a short amount of time and both had the same issue. We decided to upgrade to Roomba but it’s way too loud and leaves clumps of dog hair everywhere
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new Roomba 960 Robot. Great.
I would recommend this to a friendRated 4 out of 5 stars
Great automatic vacuuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum for effortless floor maintenance!!!
I would recommend this to a friendRated 5 out of 5 stars
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best thing that I ever bought. It really works!
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best investment we have ever purchased!
I would recommend this to a friend























