Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
ROOMBA Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! Cleans the entire house and runs whenever I need it to
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great at the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the Roomba about a week and it's great so far, but need more time to truly know.
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has saved us an enormous amount of time. With school, work and all of our activities, my girlfriend and I are finding ways to save us time. Roomba definitely saves time. Missed spots here and there or just doesn't quite suck everything up, but the beauty of it all is this thing can go all day long. Even if it doesn't finish the job before it runs out of power, it will recharge and pick up where it left off.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought of buying a robot for long and finally got a good deal. It works great.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife. She loves it. It works great for picking up the dog hair. I love It
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to wifi. Easy to install filters and clean the bin.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Named her ruby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an amazing job. Crazy to watch it make rows in the carpet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum for older adults for sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great vacuum It get right up against walls under chairs.Its awesome.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my iRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and program on my phone to turn on while I'm at work
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cool tool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that helps around the house without much assistance
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that does an excellent job vacuming my 1200 sq. ft. condo. A real time saver!
I would recommend this to a friend Rated 5 out of 5 stars
Does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an early generation roomba about 10 years ago and returned it after it dropped dirt/dust on the edge of our rug. This unit handles the transition from hardwood to rug just fine and easily finds all open spaces around furniture and in all rooms on our main floor. It picks up almost everything it runs over including a 6 inch USB cable that was gobbled up and then caused it to stop. I removed the cable and it worked right away.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 dogs and it works great! I run it daily and it saves me from sweeping every day!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The romba is great on carpet. The hard wood floors are a little tougher but still gets the job done.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Romba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaner you don't have to worry about it scoring the room it takes care of that for you.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
It kept getting stuck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually ended up returning this because it got stuck trying to go under our slightly higher couch and in some corner spaces frequently. So it definitely would not be reliable while we were doing other things, easier to just vacuum myself. I have to say where it did work it worked fine
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the irobot we save lots of time ,he cleans great and won't say no to you.Thats awesome.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wife loves it1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small product that packs a punch in cleaning. Scheduling is worth the cost by itself.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but if you have a large house, you'll need something with more battery storage.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Indiana Women
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how it cleans. Very satisfied. Would recommend.
I would recommend this to a friend