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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,422 reviews
  • Pros mentioned:
    Cleaning performance

    Works Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought of buying a robot for long and finally got a good deal. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Must have for a home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super useful. Make house cleaning easy. Tricky if you have pets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job in cleaning. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Romba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaner you don't have to worry about it scoring the room it takes care of that for you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that does an excellent job vacuming my 1200 sq. ft. condo. A real time saver!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great purchase

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The romba is great on carpet. The hard wood floors are a little tougher but still gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Works great

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs and it works great! I run it daily and it saves me from sweeping every day!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and clean well satisfying . Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Excellent item

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the irobot we save lots of time ,he cleans great and won't say no to you.Thats awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to not have run around and push a vacuum cleaner, just set the program time and let it go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Roomba 960

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but if you have a large house, you'll need something with more battery storage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great vacuum for older adults for sure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great vacuum It get right up against walls under chairs.Its awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    ROOMBA Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Cleans the entire house and runs whenever I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a rom a before but this one is much "smarter" and cleans great...floors better than carpet though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to wifi. Easy to install filters and clean the bin.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Wife loves it1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small product that packs a punch in cleaning. Scheduling is worth the cost by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I am very satisfied with the cleaning results. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love my iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and program on my phone to turn on while I'm at work

    I would recommend this to a friend

  • Make sure you don't let frosting get in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog has a habit of carrying treats around then hiding them. This Roomba found a frosted carob treat and let me tell you, it picked it right up!! It also made a mess inside the unit. It took several times of cleaning it out until it stopped giving me the "bin full" notification. That said, it's back to perfect working condition. It does all it says and doesn't bang into furniture like my 560.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Named her ruby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. Crazy to watch it make rows in the carpet

    I would recommend this to a friend
Page 87, Showing 1,721-1,740 of 3,422 reviews
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