Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Highly satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The house has never clean as now. This model is also very useful with my dog hair.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 dogs, 2 of witch are German Shepherds. I guess we were asking too much with these machine's. It doesn't seem to remember where its been, it seems to go over some areas more than once and completely ignores others. We had a Samsung unit prior to this and that one was much quieter and could read the room. Might return and go back to my full size upright.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for home use. easy to use, recommend for buy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cool tool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that helps around the house without much assistance
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best robot for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried many different models of vacuuming robots and this is simply the best
I would recommend this to a friend Rated 4 out of 5 stars
Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good machine, however I believe some kinks need to be worked out with this product. It takes the Roomba three and a half to four hours to do my home. The Roomba will go over the same area time and time again. It also has some difficulty transitioning from hardwood/tile floors to carpet. That being said, I would still buy it over again. It does clean the floor, even if it goes over the same spot a dozen times.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised and then some. Wish it had more capacity, but it works.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does a Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picked up everything and didn't miss a spot. Better than expected.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
It kept getting stuck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually ended up returning this because it got stuck trying to go under our slightly higher couch and in some corner spaces frequently. So it definitely would not be reliable while we were doing other things, easier to just vacuum myself. I have to say where it did work it worked fine
No, I would not recommend this to a friend Rated 5 out of 5 stars
Navigates shag carpet and thick rugs well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this Roomba. I bought it on the basis of reviews. It does perform very well on a medium shag carpet with a lot of wool throw rugs. It has a lot of suction power (if our rugs were valuable, I would be concerned about possible damage, especially to the edges). I am very satisfied with the Roomba 960, and our carpets look better than ever.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Indiana Women
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how it cleans. Very satisfied. Would recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great time saver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works a lot better than the previous rumba cleans great parks when done
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These machines just continue to get better with each model that comes out. Awesome machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love this iRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great time saver. Does a good job. I use about 3 - 4 times per week.
I would recommend this to a friend Rated 5 out of 5 stars
Great for in between vacuuming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between my two long haired dogs and my own long hair I have to vacuum almost every day. Roomba can substitute every other day and drives under cabinets and sofas where I have difficulty to clean. It’s definitely not perfect, but I knew what I wanted it for. The charge lasts for about 75 min. I think that’s ok considering the different surfaces and corners it encounters.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum even when you have pets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 labs this vacuum works great! Easy to set up! Love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goodmachineforlazyperson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vacuum cleaner for my house and very easy to maintain.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works great. Love my Roomba! Use it every day.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best, Best Buy purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this item. It was such a good deal and we use the Roomba daily!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my life easier. it is easy to set the scheduled. It is also easy to clean.
I would recommend this to a friend