Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product so much it saves time and cleans very well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a rom a before but this one is much "smarter" and cleans great...floors better than carpet though
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, good quality and very easy to use Will recommend
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 dogs, 2 of witch are German Shepherds. I guess we were asking too much with these machine's. It doesn't seem to remember where its been, it seems to go over some areas more than once and completely ignores others. We had a Samsung unit prior to this and that one was much quieter and could read the room. Might return and go back to my full size upright.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoyed our Roomba. Amazed at how much it picks up everyday.
I would recommend this to a friend Rated 5 out of 5 stars
pricey but great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to help our cleaning routine in our apartment and it worked great. The software however has some bugs here and there and sometimes it makes it get stuck on some silly places for no reason or to do the cleaning twice but overall it works great and we are always surprised by the amount of dust on its the bin at the end of a week
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I have a great regret: I took too long to buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is amazing product. Easiest than a thought ... plug and play.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Roomba!! It cleans and picks up everything very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my life easier. it is easy to set the scheduled. It is also easy to clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These machines just continue to get better with each model that comes out. Awesome machine.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba works really well. It maps out where to go and always finishes the job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba. It does what it says its suppose to do. Love it. Easy emptying.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My puppy makes a mess often and this cleans up after her better than expected
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
IRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but sometimes make a noise. It cleans deep on carpet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I don’t miss having to sweep. Works great every time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on carpet could be better on hard floor. A bit louder than others
I would recommend this to a friend Rated 5 out of 5 stars
No more dust bunnies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full disclosure, I am a gadget guy :) This is by far one of my better investments just for the fact that it gets under our beds. The dust that would collect under them was a pain to get to thus the dust bunny title to my review. Send the Roomba and my hardwood floors are even shiny under the bed. Just for that alone I am giving it 5 stars and it does a great job on my carpets.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum even when you have pets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 labs this vacuum works great! Easy to set up! Love it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Pretty primo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 dogs. Runs daily. Floors are looking amazing. 10/10 would recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, works really hard to clean your home. would buy as a gift for my parents.
I would recommend this to a friend