Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Helpful sidekick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best part about it is you can set it to start at a certain time and forget it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does the job well??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, efficient, and does a great job...Great addition to the family
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So glad for the upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I upgraded! It finds its dock and moves around the house so much easier.
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Bobi before this and this significantly outperforms the Bobi. The mapping is definitely key and the rubber rollers really help with our golden retriever's long hair around the house. The only complaint I have is the small bin. It does fill up quite fast, but having the app send you a notification that you need to clean it helps.
I would recommend this to a friendRated 4 out of 5 stars
Not perfect, but gets the job (mostly) done!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have two dogs who shed like crazy, and this thing does pretty darn well for them. I empty the filter/bin every 5 days or so, running it once a day. It's full of dog hair every time, and I don't see dog hair all over the house anymore! Does great transitioning from floor to rugs and back, and doesn't cause any wear and tear on the baseboards or floors. Would buy again!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuna robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine help to clean the flor is goog and Berger that others vacuu
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase is worth it! I rarely have to manually vacuum my house!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical,fun to watch while it’s working. Cleans nicely,saves us time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job every day!!Lots of hours of work and keeping my house clean at every moment!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best model yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a couple of 690 before. This is the best unit yet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great for places out of reach.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes under beds, dressers, picks up dog hair! I use it all the time to pick up dog hair.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and it is amazing. Maps the house beautifully.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great at finding it's way around the house.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing a great job... we have two dogs and a cat for it to pick up after.
I would recommend this to a friend Rated 4 out of 5 stars
good robotic vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with this vacuum. This vacuum does not just bounce around the room but goes in rows. It is not perfect and sometimes gets a little lost going over and over the same area. It has good suction and picks up well. It could have a little more running power before having to redock and recharge but overall I am pleased and would buy this product again.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum. It works great. We put it on a schedule and it works fine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Matilda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than expected. Extremely easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LOVE the Roomba 960!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the Roomba 960! Our rugs have never looked better.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
JUST LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a dog, and it works perfect to get rid of all the hair everiwhere
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
I really like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two things: trouble at times getting over carpet fringe. Needs to be emptied often, due to dog hair.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum! Program it on your WiFi and rest. Great for pet hair too.
I would recommend this to a friend