Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a dog and a cat and it picks up hair great. I just wish the bin was bigger.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Very convenient. But needs attention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this, but it has to have its bin emptied several times during a cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
IRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but sometimes make a noise. It cleans deep on carpet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Always wanted a Roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it cleans my wooden floors and also cleans great on carpets
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best model yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a couple of 690 before. This is the best unit yet.
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Bobi before this and this significantly outperforms the Bobi. The mapping is definitely key and the rubber rollers really help with our golden retriever's long hair around the house. The only complaint I have is the small bin. It does fill up quite fast, but having the app send you a notification that you need to clean it helps.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job I would like more programming options but overall I love it
I would recommend this to a friend Rated 4 out of 5 stars
good robotic vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with this vacuum. This vacuum does not just bounce around the room but goes in rows. It is not perfect and sometimes gets a little lost going over and over the same area. It has good suction and picks up well. It could have a little more running power before having to redock and recharge but overall I am pleased and would buy this product again.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on pet hair, only wish is that it had a bigger collection bin.
I would recommend this to a friend Rated 4 out of 5 stars
I robot roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about 25 days ago. It’s a good value for the price. Because it can be scheduled for cleaning away or at using the app for cleaning, it’s a very convenient feature that works well for me. If I could change anything, I would prefer a more flatter petite design to better fit under some furniture, including, smaller spaces. Overall, I am satisfied with my purchase.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans better than the kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box I charged and put it to work. Exceeded all my expections
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the app. makes it allows you to set a schedule.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Luv my new helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Roomba. Hope this one last longer. Cleans very well
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Dog Hair Picker Upper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when it comes to picking up dog hair. It is kinda dumb sometimes though.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying roomba 960 surprisingly doing better job then the 10 year old Dyson
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love the roomba. Floor is finally clean from all the dog hair.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love This Vac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does EVERYTHING it says it does. It perform better than expected.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Matilda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than expected. Extremely easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LOVE the Roomba 960!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the Roomba 960! Our rugs have never looked better.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great assistant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this task is now taken off my list. Does a thorough and complete job.
I would recommend this to a friend