Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes daily life just a little easier. It is easy to set up on the phone as well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs amazing! Would purchase again! Worth every penny!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Always wanted a Roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it cleans my wooden floors and also cleans great on carpets
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the app. makes it allows you to set a schedule.
I would recommend this to a friend Rated 4 out of 5 stars
I robot roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about 25 days ago. It’s a good value for the price. Because it can be scheduled for cleaning away or at using the app for cleaning, it’s a very convenient feature that works well for me. If I could change anything, I would prefer a more flatter petite design to better fit under some furniture, including, smaller spaces. Overall, I am satisfied with my purchase.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Luv my new helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Roomba. Hope this one last longer. Cleans very well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
That good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it work nice good its leave clean nice it very house is good
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Very convenient. But needs attention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this, but it has to have its bin emptied several times during a cleaning.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a dog and a cat and it picks up hair great. I just wish the bin was bigger.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job I would like more programming options but overall I love it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my Roomba!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba. I cleans very good and programs easy. I would highly suggest it to anyone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
IRobot Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes the work out of cleaning. No more back ache.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Exceeds my expectation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed how well this works. Cleans all different surfaces-ceramic tile, hardwood and carpeting.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on pet hair, only wish is that it had a bigger collection bin.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Meant for small apartments
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big house, this isn't gonna work for you. It's been months and it still doesn't have a good layout of the place, and repeats areas it has already cleaned. Speaking of, the cleaning isn't 100%, you really have to watch over it. Misses a lot of areas
No, I would not recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Roomba rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba is living our own live in maid. Cleans all the doggy hair from my three fur babies.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love This Vac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does EVERYTHING it says it does. It perform better than expected.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works very nicer but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does amazing job but forgets sometimes to go back for automatic recharge
I would recommend this to a friend Rated 5 out of 5 stars
Big improvements over 2nd gen models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new generation of Roomba is so much better than the 2nd gen, which we previously had. The connection to the smartphones is a very convenient feature for remote starting and to track where the Roomba has been. In addition, the increased sensors and computing power make this Roomba much more efficient than the 2nd gen.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love the roomba. Floor is finally clean from all the dog hair.
I would recommend this to a friend