Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs amazing! Would purchase again! Worth every penny!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works very nicer but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does amazing job but forgets sometimes to go back for automatic recharge
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great assistant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this task is now taken off my list. Does a thorough and complete job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is excellent. Easy to run from a smart phone or using the Google home.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans my floors in every room. Great. Saves time for me cleaning my house.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Easy set up and works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it cleans great and easy set up. Set clock and let it go
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a german shepherd who sheds a lot and this little guy is a life saver
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
IRobot Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes the work out of cleaning. No more back ache.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made. It's supereasy to set up, fun to watch and cleans really well all by itself. You can just carry it from one floor to the other and it does the entire floor. Takes several hours + several hours to charge for each floor (about 1800 sqft each, Setting: two cleaning passes) but since it can be done while at work this is fine. Don't want to live without it anymore!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly did not think it would do such a great job. This is a must have
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better on carpet than hardwood. Does not clean carpet with black lining or spots.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Rooooomba does a fantastic job! there is no other vacuum on earth that is better .
I would recommend this to a friend Rated 5 out of 5 stars
Big improvements over 2nd gen models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new generation of Roomba is so much better than the 2nd gen, which we previously had. The connection to the smartphones is a very convenient feature for remote starting and to track where the Roomba has been. In addition, the increased sensors and computing power make this Roomba much more efficient than the 2nd gen.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great introduction to robot vacuums, however, it tends to go over an area several times. It also has trouble changing levels over a fireplace hearth and carpet. Does pick up a significant amount of dirt. We used a regular upright vacuum first and then had the IRobot go over the same area. the amount of dirt it collected was amazing.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans hwd floors and carpet well. Wish I'd bought several years ago.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really picked up a lot of cat hair and dirt that my upright vacuum missed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works perfectly without any issues.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good robot for clean my house I recommend one hundred percent
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roomba! It works exactly the way it says it does
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I don't like vacuuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But my Roomba is absolutely loving vacuuming every day. I love this product
I would recommend this to a friend