Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans better than the kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box I charged and put it to work. Exceeded all my expections
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Meant for small apartments
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big house, this isn't gonna work for you. It's been months and it still doesn't have a good layout of the place, and repeats areas it has already cleaned. Speaking of, the cleaning isn't 100%, you really have to watch over it. Misses a lot of areas
No, I would not recommend this to a friend Rated 5 out of 5 stars
Big improvements over 2nd gen models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new generation of Roomba is so much better than the 2nd gen, which we previously had. The connection to the smartphones is a very convenient feature for remote starting and to track where the Roomba has been. In addition, the increased sensors and computing power make this Roomba much more efficient than the 2nd gen.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I have ever bought. My apartment has never been cleaner! 100% recommended!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works perfectly without any issues.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying roomba 960 surprisingly doing better job then the 10 year old Dyson
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Dog Hair Picker Upper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when it comes to picking up dog hair. It is kinda dumb sometimes though.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great! Very easy to program. Highly Recommend
I would recommend this to a friend Rated 4 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great introduction to robot vacuums, however, it tends to go over an area several times. It also has trouble changing levels over a fireplace hearth and carpet. Does pick up a significant amount of dirt. We used a regular upright vacuum first and then had the IRobot go over the same area. the amount of dirt it collected was amazing.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans my floors in every room. Great. Saves time for me cleaning my house.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roomba! It works exactly the way it says it does
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great assistant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this task is now taken off my list. Does a thorough and complete job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Clean carpet everyday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vaccum. Easy to use. Carpet is clean everyday
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is excellent. Easy to run from a smart phone or using the Google home.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely efficient. Works great on tile and carpet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a german shepherd who sheds a lot and this little guy is a life saver
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Two thumbs up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the work for you. This this is awesome!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good robot for clean my house I recommend one hundred percent
I would recommend this to a friend Rated 4 out of 5 stars
Great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big kids toy and a magnet for toddlers. My 1 year chases all over the house. This model is a great, it scans and cleans the floor plan. Goes to charge and comes right back to work when fully charge. I just wish it had more power, dollar for dollar I honestly think they can put more pulling power in the vacuum. Defined recommend it, great gadget.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans hwd floors and carpet well. Wish I'd bought several years ago.
I would recommend this to a friend