Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good robot for clean my house I recommend one hundred percent
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Vacuums well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job. It does take a long time to finish our hiuse
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans hwd floors and carpet well. Wish I'd bought several years ago.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly did not think it would do such a great job. This is a must have
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Amazing time saver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum. It does a great job on pet hair.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but the battery life is horrible
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Roomba works perfectly. It does all that it said it would. Great!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum, clean really well, for those the we work alot nice maid
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It does a great job!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better on carpet than hardwood. Does not clean carpet with black lining or spots.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I don't like vacuuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But my Roomba is absolutely loving vacuuming every day. I love this product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really picked up a lot of cat hair and dirt that my upright vacuum missed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A great friend!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! It works very well and the app is great!
I would recommend this to a friend Rated 4 out of 5 stars
Replace the wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba is unbelievable how much dirt is picked up would have gave 5 star to exception of running from a hard floor to a rug he does not like that he will roll it up and have it drug to other side of room. Was skeptical with this purchase before operating now that I have ran it a couple months I would definitely purchase again a plan on purchasing the mop next
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. No issues. Good quality and ease of use.
I would recommend this to a friend Rated 5 out of 5 stars
OMG! This is a Game Changer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full-time working mom of 3 with a dog and of course my wonderful husband. There is not enough time in the day to get everything clean so for my birthday present to myself this is what I purchased. OMG I LOVE IT!!! It is worth every penny and it does such an amazing job. I CANNOT say it enough. Game Changer moms! Your life will never be the same!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Anything that keeps me from having to vacuum!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I paid. Does a good job. I named her Ramona.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made. It's supereasy to set up, fun to watch and cleans really well all by itself. You can just carry it from one floor to the other and it does the entire floor. Takes several hours + several hours to charge for each floor (about 1800 sqft each, Setting: two cleaning passes) but since it can be done while at work this is fine. Don't want to live without it anymore!
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
It’s amazingly thorough!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have tumbleweeds of cat fur on hardwood floors and it gets it all!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming home to clean floors is awesome. No more embarrassing dirt or dog hair.
I would recommend this to a friend