Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roomba! It works exactly the way it says it does
I would recommend this to a friend Rated 5 out of 5 stars
Big improvements over 2nd gen models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new generation of Roomba is so much better than the 2nd gen, which we previously had. The connection to the smartphones is a very convenient feature for remote starting and to track where the Roomba has been. In addition, the increased sensors and computing power make this Roomba much more efficient than the 2nd gen.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum, clean really well, for those the we work alot nice maid
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works perfectly without any issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product , easy to use and it is smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , easy to use , change and go . It is smart , avoid stairs and do its job .
I would recommend this to a friend Rated 4 out of 5 stars
Great cleaner when you don't have the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he really loved it. He put it on his phone as an app so he can control it anytime. It did get stuck when we came home one day and died out in the living room. But that was only once so far. It sure picks up lots of dust & lint each day. It's not quiet, but it's not overly loud. Takes getting used to. We have wood floors & it saves from having to sweep each day. Great item to have!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great! Very easy to program. Highly Recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the roomba 960 so much I brought another one. It does a great job.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
It’s amazingly thorough!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have tumbleweeds of cat fur on hardwood floors and it gets it all!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
well build vacuum for automatic cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we run it daily . it works great on pet hair. nice product
I would recommend this to a friend Rated 5 out of 5 stars
OMG! This is a Game Changer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full-time working mom of 3 with a dog and of course my wonderful husband. There is not enough time in the day to get everything clean so for my birthday present to myself this is what I purchased. OMG I LOVE IT!!! It is worth every penny and it does such an amazing job. I CANNOT say it enough. Game Changer moms! Your life will never be the same!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than other series and cheaper than 980 but doesn't have better battery life as 980
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Clean work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and takes less space and does the work with our schedules
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up dirt better then expected. Handles carpet to hardwood very well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Vacuums well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job. It does take a long time to finish our hiuse
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Meant for small apartments
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big house, this isn't gonna work for you. It's been months and it still doesn't have a good layout of the place, and repeats areas it has already cleaned. Speaking of, the cleaning isn't 100%, you really have to watch over it. Misses a lot of areas
No, I would not recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding machine! I have two dogs and no dog hair. I highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Cannot live without this!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, at first I was THAT guy; c'mon you can't sweep and you need a robot? Well, until I finally got a Roomba I didn't realize what I was NOT sweeping. This machine picks up everything, efficiently and gets into places that I couldn't clean up so well. Under beds, under furniture everything is cleaner than ever!! Worth EVERY PENNY!!!
I would recommend this to a friendRated 4 out of 5 stars
Great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big kids toy and a magnet for toddlers. My 1 year chases all over the house. This model is a great, it scans and cleans the floor plan. Goes to charge and comes right back to work when fully charge. I just wish it had more power, dollar for dollar I honestly think they can put more pulling power in the vacuum. Defined recommend it, great gadget.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 4 out of 5 stars
It works ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time transitioning from hard wood to dining room rug. Gets stuck sometimes
I would recommend this to a friend