Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Two thumbs up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the work for you. This this is awesome!!!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than other series and cheaper than 980 but doesn't have better battery life as 980
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding machine! I have two dogs and no dog hair. I highly recommend.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
It works ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time transitioning from hard wood to dining room rug. Gets stuck sometimes
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love the Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, I love the way it cleans. And bought one for my daughter as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Anything that keeps me from having to vacuum!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I paid. Does a good job. I named her Ramona.
I would recommend this to a friend Rated 5 out of 5 stars
Great Cleaning, Complicated Maintenance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first vacuuming robot. We have had lots of experience with the Braava Mopping Robot but its operation is much simpler. With this new Roomba, we love the ability to control it from our iPhones. It does a great job and the only issue, though really small, is maintenance. The dirt storage seems small and the cleanup maintenance is a little complicated. It's worth it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This thing has saved us so much time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turn it on before you leave the house and you come back home to clean floors
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Changed our life’s
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 Dysons but the Sunday Roomba run keeps the home spotless
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Amazing time saver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum. It does a great job on pet hair.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but the battery life is horrible
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
It does a even better job than I anticipated!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. We love it! Would highly recommend! Does a great job!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Better cleaning than standard vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. It does a better job cleaning than a standard vaccum.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A great friend!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! It works very well and the app is great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect for homes with pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our daughter and son in law for Christmas. They love it.
I would recommend this to a friend Rated 4 out of 5 stars
Love it, but move furniture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was not pleased with the purchase, but then I moved a few items around in the house & it works great. If you have a pet that sheds, you need to empty and clean it daily. Does a great job on my small area rug and maneuvers the best it can around my dining table & chairs. Makes cleaning a lot easier. Love the automatic setting & the app so I know what rooms were cleaned and what spots it’s missing.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum for the elderly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love be the product. Easy to set up and can start it up from my phone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It does a great job!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thing. Works great, no issues. It's great to come home to a clean floor.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a dog and just can t believe how much it picks up.
I would recommend this to a friend