Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This thing has saved us so much time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turn it on before you leave the house and you come back home to clean floors
I would recommend this to a friend Rated 4 out of 5 stars
Great for starters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First robot & picks up dirt well. Have had it about a month now. It hasn’t mapped out my house yet b/c it has to recharge twice before finishing my whole house & it IS loud = con. Other than those two things it’s been very helpful not having to sweep everyday. I still need to sweep corners and some areas it. Any get to but not like I used to.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect for homes with pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our daughter and son in law for Christmas. They love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Better cleaning than standard vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. It does a better job cleaning than a standard vaccum.
I would recommend this to a friend Rated 4 out of 5 stars
Amazing Technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time I really like my Roomba and it does its thing without any help from me. Other times it will lodge itself under every piece of furniture it can or be overly dramatic and get "stuck on a cliff" when it's just on the edge of a rug, raised less than an inch. I think it just gets lonely and wants attention.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
iRobot does awesome job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use , not too noisy, comes in really handy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum for the elderly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love be the product. Easy to set up and can start it up from my phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product , easy to use and it is smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , easy to use , change and go . It is smart , avoid stairs and do its job .
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Smart Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Google & Amazon. Cleans very well and recharges itself.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than other series and cheaper than 980 but doesn't have better battery life as 980
I would recommend this to a friend Rated 5 out of 5 stars
Awesome little bot!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is fantastic. I wish I had gotten it sooner. It covers effectively a pretty large area with hardwood floors and thick rugs and tons of obstacles, chairs and tables and couches and performs with excellence its daily job. Just need to make sure I empty the dust bin daily though else it would not be able to clean 2 days in a row.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dirty house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never knew my house was so dirty. Wow does this thing show me. I love it
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
absolutely LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for pet hair!! Best thing since indoor plumbing!!!
I would recommend this to a friend Rated 5 out of 5 stars
Love this vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the roomba 640 before this and it was a work horse but finally died. Bought this vacuum and it is such an improvement over the old one. It still will get stuck sometimes and app will tell you it is stuck. A few times it has said left wheel has failed but when i get home it has cleaned and is back on home base. Must have if you have animals in your home.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This IRobot is awesome and works perfect. Just program and it does the rest.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works a lot better than the other brand that we had
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase as it takes care of the day to day mess
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly effective vacuum, takes care of all corners in our house.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
good but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good. Doesn't go over throw rugs like the employee said.
I would recommend this to a friend Rated 4 out of 5 stars
Love it, but move furniture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was not pleased with the purchase, but then I moved a few items around in the house & it works great. If you have a pet that sheds, you need to empty and clean it daily. Does a great job on my small area rug and maneuvers the best it can around my dining table & chairs. Makes cleaning a lot easier. Love the automatic setting & the app so I know what rooms were cleaned and what spots it’s missing.
I would recommend this to a friend