Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum does a great job. It cleans the floors very well. I was impressed with how it navigates to every part of the house. The only negative is that sometimes the tray fills up quickly with pet hair and then it needs to be manually dumped before it can finish the house. Only an issue if you are trying to have it clean the house while you are away from home
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Wow super product. Exceeded my expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very surprised to see how good this worked. Very quiet and efficient.
I would recommend this to a friend Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Roomba (960) which we have really enjoyed. There have been no issues with this product. It is the second Roomba that our family has purchased. This one is a great upgrade over the previous model. The price at Bestbuy was very competitive and I love their lowest price guarantee.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great robot vacuum cleaner for hardwoods and carpet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our Roomba, works great and fantastic customer service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Love it. Easy to set up and works well with IPhone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I bought it sooner. definitely worth it. does a fantastic job!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Leaves nothing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great robot vaccum cleaner. Leaves nothing on the floor.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know how I have lived without this! Works great!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaner, easy to use, ease to clean and helpful
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Strong and reliable. The app works very well.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Love the roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would love the roomba more if the trash holder container can hold bigger items.
I would recommend this to a friend Rated 5 out of 5 stars
A year later and still going strong
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this over a year ago and I am still impressed. If you keep this clean and replace the filter and brush heads periodically, you will know when they need it, this thing just keeps going. It doesn’t seem like much but the time not spent vacuuming every week pays for itself!!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very good robot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robot was very good clean very well, save a lot time
I would recommend this to a friend Rated 4 out of 5 stars
Great when it doesn't get stuck
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool gadget. I have pets so having this run every other day while I'm at work really helps keep the dust and hair under control. My only complaint is that it will get stuck on bathroom mats and area rugs. I read other reviews that don't have this problem so maybe I need to tweak it somehow. For now I just shut bathroom doors.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
great help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice! doesn't clog. charge doesn't last as long as the item states
I would recommend this to a friend Rated 4 out of 5 stars
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device it’s a little louder than I expected. I originally planned to run it during g the night while we were sleeping but the app allows me to control it when it’s best fir our family. The only drawback is when it gets to the carpet it leaves a horizontal pattern in stead of a vertical one that I prefer.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a dog and it works great in maintaining our house hair free.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, cleans good. Keeps from sweeping the hard wood floors everyday
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a game changer! Makes cleaning so easy!
I would recommend this to a friend