Customer Ratings & Reviews

Overall, the Combo 10 Max gets the job done and is worth a shot, especially if you can get it on sale. Compared to my old J7+, the navigation and cleaning times are both much improved. Yes, there's random instances where it might take longer to find a room, but it has never gotten stuck to the point where it needed my help. It is by no means the most up-to-date in terms of technology, but it does a good job avoiding obstacles and the cleaning performance is great. Upon reading the reviews on here, there's quite a few people knocking this bot down for the appearance of it and the dock, but in my opinion, it's probably one of the best looking ones in terms of blending in with its surroundings. It's sleek, has a unique design around the sides of the dock, and the top of it can be used as a little table. Appearances aside, the dock works and is super convenient; however, I must say that since there's no heated air drying for the mop, I wish iRobot let you customize the drying time in the app. It was mentioned in a previous software update that they have increased the time, but unfortunately, it still doesn't seem to be long enough. That said, the robot still keeps the mop pad raised even after the fan shuts off, so the pad air dries on its own. Other major wins for this product come from iRobot's customer service and long-term product support. While I have only used the robot for a month and haven't needed to fix any part of it, I know that these are made to be easily repairable and iRobot has replacement parts readily available, along with demos on how to DIY. In terms of customer service, I did have to reach out to support regarding an issue with getting the robot connected to Apple HomeKit, and the support was top notch - it was easy to contact them, the agent was quick to respond, their replies were actually useful, and they were able to resolve the issue for me. Upon researching some other brands, I noticed that customers were not happy because they could not get ahold of customer service easily, and when they did, replacement accessories/parts were unavailable. All in all, it's a solid choice, I knocked off one star only because given the price point, I wish the mapping tech was better, but it still works.

PROS: Vacuum works. CONS: mopping is three tiny streaks, if anything. No liquid is there. This is not approved for the Bona soaps, so if you want to use that idk. I haven’t tried it with the Bona yet, but I probably will because they claim it will leave to much liquid/suds. Im using the Roomba soap now and nothing is there. The robot is rattling like its about to fall apart. The dock has a corner loose where it wasn’t melded together properly. Its also getting confused and repeating the same pattern over and over and smacking into everything although i did a mapping run. For this price, low quality garbage without making sure that it can just do the basic functions with no improvement in their tech. Beware most of the reviews before mine, they received theirs for free for leaving detailed reviews.

I purchased this model when I see it was discounted. There is a reason it's discounted. Since my purchase in February, I have received three new replacements from iRobot. The first was because our water/solution holding tank leaked. Second two have been because the charging prong doesn't properly drop causing the vacuum to not be able to dock on it's own. However, I like the features of the product, I don't expect it to be the level of manual cleaning, but it is perfect for maintaining cleanliness. It does a great job navigating our home. Overall happy with customer service as the continue to replace the product, but on this third request I requested a new model. Customer service also takes a bit on their back and forth because they have high volume, which leads me to believe I am not the only one with functionality issues.

Terrible product. App is bad. Programming is bad. Obstacle detection is terrible. It stumbles around like a blind drunken turtle. AND it's immensely unreliable. Second day, sensor on bin broke, contacted IRobot, they sent the wrong replacement part after two weeks, sent a replacement robot, after an hour on the phone with them (just asked for the correct part), second robots mop arm was faulty. DO. NOT. BUY. Thank you best buy for making the return process easy.

I purchased this October 9th, 2024. Probably the biggest waste of money. Is only a good purchase if you have no kids, no pets, don’t wear shoes in the house, and have all hardwood floors with no area rugs. Mine is constantly getting clogged with dust and dirt. Do not let it mop and vacuum at the same time. Do not use if you live where it snows. If floors are wet and it vacuums it makes for a clogged mess inside the vacuum and dust bin and it will not empty properly. Make sure to empty the dirty water immediately. Wash the pad after each use or it will smell bad (it washes/dries itself but still smells). I have a $200 Roomba that vacuums aimlessly that works better. PICTURES ARE AFTER CLEANING - HAVE TO DO THIS 2/3 TIMES A WEEK AS IT GETS CLOGGED.

Without a doubt, it's the best!! I've been using it for a while now, and without a doubt, it's been my best cleaning friend. I'm thinking about getting another one for my second floor. I recommend it 100%.

I absolutely love my iRobot Roomba Combo 10 Max Robot Vacuum and Mop. I purchased this for my husband for Christmas(wink-wink -for me really) (he's a clean freak) and we both love it. It does a great job of vacuuming and mopping our kitchen floor & breakfast room. I have named my iRobot "Hazel" and we love her.

Not good, not works. I'm not satisfied with the device. It's the third one in 2 years.

I have had to call technical support at Roomba four times. Even with a replacement for the base three times, it still is not working! I want a complete refund. It has had countless issues, even charging the Roomba. Plus we’ve had to empty the Roomba, even though it’s supposed to have a self empty or on it.

Super satisfied it does a great job daily and easy to work with.

This is our third Roomba vacuum...each one has been an incremental step up in capability and functionality. And as much as we appreciate the convenience, I had honestly shied away from iRobot’s REALLY premium offerings because the price tag started to get a little eye-watering. However, when the 10 Max rolled around with its auto dustbin emptying feature and an onboard mop as well, we just couldn’t pass this one up. And, as a robot vacuum, the results were every bit as impressive as our top performing Roomba s9 was—but as a mop...well...let’s just say it’s nice to have the flexibility, especially with automatic and autonomous changeover between vacuuming and mopping on the fly, but the mopping results themselves just aren’t quite as impressive. Let’s start with the good stuff. iRobot has always impressed us with its mapping ability. Once you log into the iRobot app and set up your Roomba on your home network, the robot will start with a “mapping run” that gets the basic layout of your house. The mapping routine is smart enough to recognize stairs and other hazards, and the object avoidance that is now onboard means that the Roomba won’t get totally hung up on a few missed items left on the floor (or a “gift” from your pet sitting on the carpet just waiting to be ground down into the fibers). You even have the option for the Roomba to take still images as it passes throughout the house so it can learn the terrain and more effectively recognize thresholds between rooms or new obstacles/furniture placement. The mapping run on our main floor took about 1.5 hours to get the outlines down...I was impressed without precise the floorplan reported in the map reflected the layout of our house, but the Roomba also continues to learn, expand, and refine the map with every new routine so things only get better from here. Interestingly, the mapping routine also correctly identified the various rooms on our main floor (hallways, entry way, kitchen, dining room, living room, bathroom, etc.) and even did a pretty remarkable job at estimating where the dividing lines between the rooms should be drawn given that we have a wide-open floorplan. Of course, you can edit the room names and boundaries, as well as specify "keep-out" areas, no mop areas, and even create additional “clean zones” inside of your rooms for a particularly troublesome bit of real estate that might need some attention in between larger cleaning jobs. Our main floor is a combination of large area rugs, tile flooring, and carpeting at the threshold of a bathroom and two other guest rooms. The carpet cleaning routines and results were simply wonderful...even on a medium setting, and the onboard dirt sensors really do a GREAT job of detecting additional debris on the floor or dirt in the carpet and refocusing attention to clean up that spot. We have several large anti-fatigue mats in our kitchen and the Max 10 did a great job of navigating around and over those mats. Battery life was impressive as well—it was nearly 3.5 hours before the Max 10 first returned to its base for a recharge before finishing the “Vacuum and mop everything” program. However, when the mopping feature took over, we were not so impressed. The “mop” itself is really nothing more than a crescent-shaped swatch of microfiber fabric affixed to an automatic arm that lowers the mop into place. Water or cleaning solution (we added some Mr. Clean to warm tap water for the first week) are pumped into the Roomba from the base station which is then soaked into the pad. Once mopping begins, the pad is basically just dragged behind the Roomba as it makes its way around your flooring. Now, it was impressive to see that when the Roomba sensed carpeting or obstacles nearby, it automatically lifted the mop arm up and switched to vacuuming and back again. We were initially impressed at the thoroughness and sophistication of the mopping program that ensured the floor was as clean as possible first before getting things wet. However, on the “balanced” setting, there were really just a few stripes of cleaning fluid trailing behind the Max 10...I had to select the “Ultra” setting for liquid amount and “smart scrub” for repeated passes over sticky splotches to get a uniform trail of cleaning liquid to cover the Max 10’s path across our tile floor. Even then, there were still several dried spills that remained behind requiring hand-cleaning. I could see someone regularly using the vacuum for cleaning—even a deep cleaning...but the mop just didn’t seem to have the same level of oomph and cleaning vigor that the vacuum did. Once the Max 10 guides itself back to the base (which is enormous, BTW—so keep that in mind when you’re figuring out when to place it in your home), all manner of automatic maintenance tasks are carried out...the status of which are handily specified in the reasonably user-friendly iRobot app. First, the dustbin is emptied with a rather dramatic WHOOSH of suction...it’s abrupt and frankly much louder than the Max 10 even on maximum suction setting. While the robot is quiet enough in operation that you could conceivably run a cleaning routine at bedtime, the loud pre-approach noise that the robot makes as it aligns itself to the ramp and the dustbin suction would be loud enough to wake just about anyone up. The robot also does a little dance under the entryway to clean the rollers and mop head automatically...awesome, I hate regularly pulling that kind of gunk out by hand. The Max 10’s water tank is emptied into the waste-water bin and the dock’s liquid tank refills the robot for the next job. The dock will even actively start drying the pad...and drying it...and drying it...and drying it. Now, unlike the dustbin emptying routine, the sound the dock makes during active drying isn’t all that loud or intrusive—figure something on the order of a desk or table fan—but it does go on for a good 2-3 hours. The point is that if you are somewhat sensitive to running appliance noises, there’s enough going on after a cleaning routine that you probably don’t want to locate the base station anywhere near your bedroom. There are a few other gotchas here that you should also be aware of going in, especially if this is your first robot vacuum and you decided to go big with all the bells and whistles. First, the automatic dustbin emptying really is a nice feature—with our other two units, we have to wait for the cleaning routine to finish or listen for the empty dustbin signal on the Roomba or from within the app on our phone, and then manually remove and empty the dustbin and return it to the vacuum. Here, just let the Max 10 park itself and the onboard dustbin is emptied into a small cloth vacuum bag. Unfortunately, “small” is the operative term here. The bag itself is generously sized given that all the debris the Roomba can capture and hold also must ride onboard something with the circumference of roughly a medium-sized pizza. But the vacuum bag is not reusable—there is no zipper or Velcro tab to open and empty the bag, so once it’s filled (noted in the app or by the icon on the base station), you have to replace it, much as you would a traditional upright’s vacuum bag. I thought maybe I could stretch things out a bit by dumping the debris into a trash can through the bag’s inlet hole—but the neck in the vacuum bag is both quite narrow and extends into the bag itself rather than out, so emptying its contents into a trashcan isn’t all that easy or neat (ask me how I know). The floor/carpet rollers and small corner brushes are also consumables, as is the air filter inside the vacuum itself as well as the cloth mop attachment. You do get a few spares in the box—one extra vacuum bag, one 3-armed corner brush, and one additional mop head (which I suppose you could switch out with a wet one if you wanted to let it air dry rather than bake in the Roomba dock for 2-3 hours)--but long-term use will exact a number of recurring expenses, more so than you might be used to, so you need to figure that into your pricing considerations as well. Overall, there really is a lot to appreciate here. The self-guiding, self-mapping, self-correcting, self-cleaning, self-emptying features really are incredible time-savers; I just wish mopping was pulled off with as much aplomb as the vacuuming. We figured the best use of the mopping feature (at least in our case) going forward would be less about thorough floor cleaning and more about floor maintenance after we started with a nice, clean floor that might require a bit more intervention and manual labor. In fairness, the Max 10 did a good job of getting us most of the way there, but it didn’t quite knock everything out of the park, which is a bit disappointing given the premium pricing. If you can live with the somewhat lackluster mopping performance as a tradeoff for not having to run separate machines at all, or even manually having to reconfigure the one you’ve got to switch between vacuuming and mopping, the Max 10 is a really solid, feature-laden, if not somewhat pricey, choice for a nearly total hands-off cleaning experience.

This vacuum is very glitchy… We easily have 4 to 6 error messages a day that we have to work through and troubleshoot in order to even vacuum our floors. Definitely release this one way too early as they still have bugs to work out!

[PROS] Thorough Learning Process: The initial setup with any robotic vacuum is to learn the surroundings. The Roomba Combo 10 Max did a good job at covering all of the areas and staying away from the barriers I purposely created for doorless rooms. Great Suction Power: As a vacuum, the Roomba gets the job done. There were several areas that contained tiny particles and dirt that were cleaned efficiently. Decent mopping ability: I tempered my expectations since this is not traditional mop or even a steam mop. It's been best for light to moderately light messes. Fresh stains are the easiest to the work with, but I have seen it at least loosen a few set it stains when using a solution. Convenient Design: I'm a fan of the compartments within the the base and how easily accessible different sections are. Refilling the tank, emptying bins, or cleaning different areas are simple tasks to do. Flexibility: Despite my setup experience, the app did give me a variety of control over how I cleaned. I'm able to do such things such as designate cleaning certain rooms along with utilizing commands through an assistant. [CONS] Poor Setup Experience with App: It took over an hour to get my Roomba connected to the iRobot app. As a 10+ yr IT professional, I did everything under the sun to troubleshoot the problem. I used different phones, reinstalled the app, changed Wi-Fi networks, re-docked the Roomba, and etc. During a few instances, it would recognize the Roomba, but would fail to complete the setup process when it came to the "verify" password stage during setup even though the password was correct. On one occasion, it would start moving and navigating on its own. I finally got it to connect during after another attempt of unplugging and re-plugging the base station power cable. I was hindered again once it came to the software update. I didn't want to use the product without the latest firmware so I opted to install it as soon as the it connected to the iRobot app. Sadly, this software seemed to have taken over an hour to install or at least stayed hung up for most it. [MIXED BAG] Auto Wash: The base station did a good job of removing debris, but the pad doesn't dry effectively. Although it's thin, air drying wasn't that effective. Intelligence Feature: The app is quick to inform me of actions I need to take. However, there's missing AI capabilities that I would have loved for it to have like identifying specific objects. Fortunately, it does have some features built in like dirt detection which works well in most cases. [CONCLUSION] When it's working, the Roomba 10 Combo Max is a fine piece of equipment. Unfortunately, I can't recommend it due to my experience and value received. The terrible setup process and app quirks overshadowed the good.

This is a fantastic robot vacuum if you are upgrading from another iRobot Roomba model. With the addition of the AutoWash dock, iRobot has finally caught up to the competition in some key areas. However, I wish I could say I was impressed with all of the features. When compared to what other brands are offering at or below this price point, iRobot still lags behind. That said, the Roomba Combo 10 Max performs well overall, and I believe most people would be highly satisfied with its features. The best feature of the Combo 10 Max, in my opinion, is its obstacle avoidance. Over the past six years, I've owned several robot vacuums, and it's clear that iRobot has put significant effort into this aspect. It’s the best I've encountered. The primary reason I rated it 4 stars is because I prioritize this feature above almost everything else. As a parent of three, I don’t always have time to pick up every toy, and even when I do, there’s always something left behind under the furniture. You could have the most advanced robot vacuum in the world, but if it constantly gets stuck on a book or a small toy, it's essentially useless to me. I've used the Combo 10 Max for a few weeks now, and it hasn't gotten stuck once or sucked up anything it shouldn't have. The mopping performance of the Combo 10 Max is also impressive. However, there’s room for improvement in its water management. It tends to oversaturate the mop pad, especially if you send it for a second mopping session after already cleaning another room. This could pose a long-term issue, as the vacuum tends to suck up that excess water, leading to more frequent cleanings of the rollers and bin. In fact, this is why I had to exchange my first unit. There was excess water pooling on the floor, but iRobot’s excellent customer service resolved the issue swiftly. They sent me a replacement unit within a few days, and the second one has been great so far. iRobot’s commitment to standing behind their products and going above and beyond for the customer is something you don’t see much of these days, and it gives me peace of mind. While the Combo 10 Max has many strong points, there are a few issues that could be deal breakers for some users. Firstly, the mop dryer built into the dock is incredibly loud. After the vacuum is emptied, the mop is washed, and the dryer kicks in. The noise is nearly as loud as the vacuum itself when it's on its lowest setting. If the Combo 10 Max is in a common area of your home, you will definitely notice it. I find myself turning the dryer off 90% of the time, which only worsens its water management issues. I can’t let it run for the recommended 3 hours to fully dry the mop pad because of the noise. This is the most disappointing feature of the Combo 10 Max. Secondly, the lack of LiDAR severely limits the robot’s ability to navigate efficiently, especially in low-light conditions. It often appears confused, cleaning the same areas multiple times, which increases the overall cleaning time, even for smaller rooms. I think iRobot should explore additional sensors to help with room positioning. Lastly, the bump sensor on the front is quite aggressive. It sometimes hits furniture harder than I'd like. You can adjust the sensitivity in the settings, but then the robot might avoid tighter spaces, potentially missing key areas like the space under a kitchen table. Despite these drawbacks, I would still recommend the Combo 10 Max, especially if you're looking to upgrade. Be prepared to adjust its settings to find what works best for your space. While iRobot still has room for improvement—such as adding heated drying, better sensors, or more robust app features—the obstacle avoidance, build quality, and exceptional customer service make the Combo 10 Max a standout flagship vacuum from iRobot.

Pros: -vacuum and mop in 1 unit -mop is finding dirt I didn’t think was there -extra consumable parts included -dirt sensor appeared to see spots on wood floor and did multiple passes -obstacle sensor camera effective -able to review images/location of obstacles after cleaning run -finally have ‘careful drive’ option so Roomba doesn’t bounce off every surface Cons: -subpar mapping -dirt bin not emptying completely -fragile mop hinge assembly -long setup time if you need updates -app missing go home, dry pad options -mop not fully wet even set on ultra -areas missed on cleaning runs Full Review: Just a quick background. This isn’t our first robot vacuum. No kids in the house, but 1 pet, a rabbit. About 60% carpet on the main floor and 40% wood and tile floors. As others with rabbits as house pets would know, they are clean and litter box trainable, but they don't always have full control of the ‘coco-puffs’. So having a robot vacuum in the house helps keep them picked up. The Roomba Combo 10 Max showed up in a large heavy box. There was some damage on one corner but during the unboxing all contents were safe. During the setup, everything was pretty obvious and directions weren’t really needed. There were a few stickers and labels here and there to help along, like removing both water tanks and ensuring they are latched closed. The paper print manual included also had some setup notes. The best setup instructions were actually found later in the app after I had this all done and connected the app to the Max 10. You will find a couple extras included, 1 each, bag, filter, mop pad and side brush. I didn’t see any lines on the tank or anything in the manuals about how much to fill the fresh water tank. I guess use your best judgment and fill it as full as you can without spilling all over before you get the latched closed. When I got to setting up the app with the Max 10 I had some issues in connecting. This might have been because I still had my old I8+ sitting in the same area? In any case, after a few tries and rebooting everything I was finally able to get the app connected. Now that things are connected properly I get notices that updates are available. If your unit requires updates, set aside at least 45 minutes to get them completed. Mine required both Max 10 and Clean base updates which were around 20 minutes each. Finally I was able to send the 10 Max out on a mapping run even though I already had a good map from my previous Roomba. Anything dealing with mapping shows where iRobot lags behind the competition. I don't understand why they resist adding Lidar. Watching the Max 10 on a mapping run is painful compared to the competition with Lidar. I watched the Max 10 go back and forth multiple times to the same spot. And when all is said and done, the maps aren’t nearly as accurate. I have an area in a bedroom, a square corner, where the Max 10 continuously shows it as a cut off 45 deg angled corner. Even after multiple cleanings now, and sending the Max 10 out on 2 additional mapping runs, this corner is still messed up. There are no obstructions, the map shows a wall there, and the Max 10 won't even try to clean that area. See photo, there is a dresser angled in the corner in the top left, but the bottom left should be a square corner. My previous i8+ mapped this area properly. App updates seemed to have fixed my previous issues getting room dividers setup. With the map mostly setup, I was finally able to send the Max 10 out on its first cleaning mission. I choose to send it to the kitchen for a vac and mop with default settings. The first thing I noticed was the Max 10 was leaving 3 wet streaks behind it (this was with liquid amount set to balanced), see photo.. Later on I tested mopping with liquid set to Ultra and it still left 3 wet streaks (but with a smaller dry line between them). It was also noisy on the mopping run, sounded like the rubber wheels were slipping on the wet wood floor, or it could have been the rubber beater brushes underneath squeaking on the wet floor? After this first small mop run I emptied the waste water tank and was very surprised at how brown the water was. We keep the house pretty clean, so I'm not sure where the Max 10 found this dirt, but it did! During these first test cleaning runs I noticed the Max 10 spending a LOT of time sitting in one spot ‘thinking’? Moving to another spot nearby, doing more thinking, and back and forth turning vacuum on/off, deploying/retracting mop pad. In general it appears to me the Max 10 doesn’t know what to do and where it is. The logic and mapping just isn’t there to get the job done quickly and efficiently. When I sent the Max 10 out on a mopping run of just the kitchen which had a good map setup it took 4 minutes for it to go from the laundry to the kitchen (which is about 6 steps), because it kept going back and forth between the 2 rooms. When it finally started cleaning the kitchen it took 5 minutes just to clean about a 3x4’ area on a rug. It would wander back and forth turning suction on and off, again like it was lost, didn’t know what it was doing, where it was, or what it should be doing. My Lidar units never had these types of issues. I set up my first cleaning job schedule with basic settings, default, etc just to get a baseline for my cleaning. This first scheduled run started while I was at work. It didn’t take long and I got a message on the app saying the green rollers were stuck. When I got home, flipped the Max 10 over and checked the green rollers, they weren’t stuck but there were a couple ‘coco-puffs’ in the rollers. My second unattended job wasn’t much better. I received an error in the app, iirc something about the mop being stuck. I got home to find the Max 10 sitting in a spot and it looked like the mop pad/tray was broken off one side (see pic). I managed to find the small pin in the Max 10’s vacuum bin and was able to somewhat get this assembly back together, but I can’t tell if it’s broken or just loosely snapped together or what. In any case this hinge system seems very fragile and mine is now taped together after only a couple runs. My third unattended cleaning job was finally successfully completed. It cleaned 617 ft2 in 2:20 time without charge, impressive battery time. Some other notes. -It takes hours for the pad drying routine to finish, and you will hear the light hum of a fan, so you probably don't want to park the Clean Base unit where that might bother you. -After a successful cleaning run and the self empty routine had run on the Clean base. I removed the Max 10 debris bin and found a lot of ‘stuff’ still in there (see pic). There are coco-puffs from the rabbit, dirt, dust and fibers from an entry mat. This was never a problem with my i8+, that bin would be perfectly emptied every time. I even removed the access panel on the bottom of the clean base to make sure nothing was stuck in that self empty vacuum path. I suspect there is some type of air flow issue in the Max 10 debris bin during self empty where that debris just gets stuck in a corner or something. -I wasn’t able to find a ‘go home/return to base’ button or option in the app. Using voice assistant did work though. -I also can’t find a ‘dry mop’ routine in the app. Generally you maybe wouldn’t need this. But I interrupted the Max 10 while it was drying the mop and wanted to continue when I placed it back on the Clean base. The only way to this would be run the clean mop routine again. Conclusion Sorry iRobot but I think you missed the mark overall. In some ways this is a downgrade from my i8+. My next robot vac will not be a iRobot unless I see some major upgrades in mapping. I would only recommend this to friends if they were fully informed of the types of issues I have. 3 stars overall, average.

I'll summarize with this. I've used a lot robot vacuums and robot vacuum/mops over the years and this one is definitely the best one I've used. It has a pretty substantial downfall, though. The convenience of not really needing to interact with the vacuum and base at all is somewhat deteriorated with the amount of noise the base makes when actively drying the mop pad and how long it takes to dry the mop pad. I'll touch on that more later. Otherwise, it's a fantastic combo. Setup was fairly easy. Everything is assembled aside from the ramp leading into the base. Plug in the base and place the vacuum on it to charge for a bit. Setup in the iRobot app was painless and the robot was ready to map the house. I picked up or moved everything that I didn't assume would always be on the floor and let it do it's thing. After an hour or so of aimlessly roaming the house and you're presented with a map to clean up. You can place or move boundaries if they're in the wrong spot (for the most part, it was spot on). You can split rooms. The map editing is easy and intuitive and I was surprised that the map that was presented to me already had all of the rooms labeled correctly. After putting some plain clean water in the tank (sadly, the vacuum doesn't include a sample of "Roomba approved cleaning solution" that's recommended to add to the clean water tank), I was ready to let it do it's thing. I told it to do a full clean of the entire floor and it got to work. I immediately turned on the "Smart Scrub" feature because a issue we have is a lot of caked on mess around the dining table from our kids. I was really excited to see the mop pad swing down into place because we have multiple rooms on this floor with carpet and I was never able to set up a single job to mop the whole floor before. For clarification, the mopping arm swings down when doing hard floors and is able to swing back up and out of the way when doing carpet. The thing I noticed about the mopping arm was that it didn't have any sort of motion to it. It doesn't wiggle side to side or in a circle or anything. It just lays on the ground and the vacuum provides the pressure. The "Smart Scrub" feature makes the vacuum go over the same spot multiple times if it still detects a mess so it just reverses and goes forward a bunch of times until it thinks it's clean enough. And I wouldn't have guessed it, but it actually works really well. A day or two before I let this robot loose, my wife had just told me that we needed to do a really good mopping of the floors because they were filthy. No manual intervention was required and I think the floors are about as clean as I remember them being before we had kids. Now one of the best parts of this combo kit is the dock that fills up and empties the water in the vacuum and also does a full cleaning of the mop pad when it's done doing a mopping job. Since all of this is automatic, you shouldn't need to do anything special to start a vacuum job aside from picking up loose stuff off the floor. This is what I've always wanted in a robot vacuum/mop. Not needing to change an attachment to switch the vacuum to mop mode. Not needing to manually empty debris. Just press a button on my phone and an hour later, my floors are clean and I didn't have to get it. This IS the reality that this combo system gives you... But there's a pretty big but... The mop pad cleaning system is really nice and is the main reason they can offer this as a fully automated solution without sanitary issues. But when it's done washing the mop pad, it needs to dry. There are two options for this. One option (and the default option) is to use the docks active drying. This isn't particularly quiet. It sounds like a mini air-compressor (and probably is). If your vacuum is set up in or near an area that's lived in, you will hear it. On top of that, it takes about 4 hours for the mop pad to finish drying. I could honestly deal with the noise if it was a quick little 10 minute job but boy do you notice when you hear that buzz droning on for 4 hours after a mop job is done. The solution to this drawback is to turn off the automatic active drying of the mop pad after cleaning. This is an option in the app but when turning this off, you're required to remove the vacuum from the dock and then remove the soaking wet pad from the robot to let it air dry. The system comes with two pads so you can just swap the other one in after removing the wet one, but it does take away the "no intervention" automatic convenience that I've wanted for so long. I'd love to hold out hope that some firmware update will help in some way but I really doubt it will. The vacuum also does a decent job on carpets. We have cats and they both usually pick a spot on the floor and that's just their spot for a while. So the cat hair builds up there. It takes a handful of passes to really get these parts of the carpet clean, but otherwise it does a good job of cleaning them. One other thing I noticed the vacuum was pretty bad at was the tiny Kix cereal on hard wood floors. The spinner arm just tosses that stuff everywhere and it never really makes it into the vacuum. If your house is big on the micro Kix cereal, you might still need to sweep sometimes. Overall, the annoying 4 hour buzzing aside, I'm really liking this vacuum. Is it worth the price? I can't tell you your value of a dollar. I can only say that this is the best robot vacuum/mop combo system I've used and I'm really happy I have it. If it fits your budget, give it a look.

Roombas are my preferred robot vacuums. We had some earlier models and tried other brands which I did not like. The initial setup using the iRobot app is very well accomplished. Packaging is all recyclable and setting it up tool very little time. Because this is replacing an older model that I plan on using elsewhere, I was able to import the floor map, so got to use it right away. One of the things I like about Roombas is how it connects to Alexa (As well as Google Home) so I can tell it to "Mop the kitchen" or "Vacuum around the dinning room table", as well as several other integrations.. This model is currently the top of the line for Roombas, that includes a mop which can raise when not needed and the base station is capable of emptying the trash receptacle on the vacuum and store in a much larger dust bin. The charging station is also able to refill the vacuum with either water or cleaning solution and also wash and dry its mop, which is new for this model. Opening the front door on the base reveals a clean water/solution tank, a slightly smaller dirty water tank (for when cleaning the mop) and the trash bag. All is serviced through the front door so the top of the base station is intentionally flat so one can use the space to put things like plants or decorative items on it. Suction is quite good, and it auto adjusts the level depending on dirt detected. Mopping works by moistening the floor with water or cleaning solution, and then dragging the mop on the back of the vacuum. Note that the mop itself does not spin. The mop is made with bacteria resistant fabric. If the vacuum's internal trash container gets full or runs out of liquid, it can go back to its base to resupply and then continue where it left off. I did have an issue where the vacuum ran out of battery in a room which should've had an easy and short access back to its base, and because the mop was extended, had much trouble charging it again. This happened the first time I let it clean the whole floor, but so far it did not re-occur. Another time it got stuck with gym equipment on the floor, where it climbed into it and lost traction. Unlike old Roombas, all new models use cameras to navigate (learning 'landmarks' within the house) and detect trouble areas and other things on its way. The problem with this is that if the room is dark or even not well lit, it might not work as expected. This is meant to require little maintenance but the rollers do get a good amount of dirt on them, but have the good design of usually not getting tangled in hair. However the side brush gets quite a lot of hair tangled on it that has to be cleaned manually. Parts that are meant to be changed on a given schedule are the side brush, rollers, HEPA filter (on the vacuum, attached to its dust bin). As for supplies, the mop lasts for a long while, and also needs vacuum trash bags for its base. Cleaning solution can be either water or one of the recommended Bona floor cleaners that are pre-mixed and ready to use. When the vacuum returns to its base, it will empty its internal bin into the base, and it does this by using a very powerful and very loud vacuum within the base. This can be startling, although it's quieter than on previous models. If it needs to clean its mop, the noise level is not too bad, but then it will run a loud fan for several hours. Overall it's a great vacuum and it's room map I think is the best system. My main issue is that it doesn't work at night with the lights off.

I love this Roomba Combo 10 Max. It’s not perfect, but it does an excellent job cleaning the floors and the voice integration with Google Assistant actually works smoothly. I can simply say, “Hey Google, clean the kitchen” and in a few minutes here comes the Roomba to sweep and mop it all up. I can even name a few rooms in one command and it’ll do each one I named and stay out of the others. The app allows you to easily make custom cleaning prompts if you’d like, but it’s nice to know that voice commands are pretty much ready to go after you’ve set up the map. The app can seem a little laggy at times, but it’s fairly easy to navigate through and edit your home map for proper room layout, names, and zones. Sometimes I wish it were a little more curious about exploring a room to map it out fully, but if you physically move the robot to an unexplored area it’s good about finding where it is and updating the map for later. The edge and obstacle avoidance sensors work well enough that I tested it out without moving or prepping anything and it was able to get around without needing much assistance outside of getting lost in some new areas. And if you have multiple rooms or levels in your house, the app allows you to save up to 10 different maps, which makes it handy to use for the whole house. You’ll have to physically move it between levels, but it should figure its way around as long as you select the correct map. It’s also quite athletic as it can climb over a 1” floor transition with relative ease, which is a big deal in my house. I’ve tried 4 other robot vacuums and they all struggle to cross over the transition bump into the kitchen/dining room, which makes this the first one I’ve had that can actually reach the whole house. And combined with a mop, my kitchen floors have never been cleaner. The mop works great with just water, which is another huge plus! This Roomba Combo 10 Max does a lot of things right, but one annoying thing is how long and loud it takes to dry the mopping pad after a run. You can thankfully turn it off in the app, but each time it comes back from a cleaning run it cleans and dries the mop head (which is great), but it makes an audible vibrating sound while doing so that takes over an hour to finish. At first I thought it was malfunctioning and shut it off in the app, but I’ve since found out it just takes a long time. If you’re in the market for a cleaning robot that feels like a true cleaning ally, you’ll like this Roomba. It automatically detects carpet/rugs vs hard floors flawlessly and it does an excellent job thoroughly cleaning both surfaces. I love that the mop works great with just plain water and with the automatic cleaning home base you might only have to change the vacuum bag and refill/empty the water tanks maybe once a month. It’s fairly low maintenance after the initial map setup and it’s pretty easy to use overall. It doesn’t allow me to send it to “clean in front of the dishwasher” like I read in one of the ads, but I can send it to a specific room which is good enough for me. I’ve tried 5 different robot vacuums from 3 different leading brands, and this is the first one that has met my vision of having a proper floor cleaning robot. It can scale the 1” transition to clean my kitchen and dining room, vacuums and mops well, can automatically change between mop and vacuum, can avoid obstacles and supposedly pet waste, and responds well to voice commands. I love it. Great job iRobot! CLEANING PERFORMANCE Excellent vacuuming and mopping performance. It’s so convenient having one machine that can do both and it’s genuinely neat to watch it lift and lower the mopping pad when it detects hard floors or carpet. What’s especially thoughtful is that the mop moves to the top of the robot so the wet pad doesn’t touch the ground when vacuuming over carpets and rugs. Judging from the corners of my hallways it does a great job cleaning dust from the edges of the floor and I especially like how “athletic” it is. The 1” high transition between my hallway and kitchen/dining room has proven difficult for most robot vacuums to climb over, but not the Combo 10 Max. It might not make it over on the first try, but it gets there fairly quickly and has never needed help or gotten stuck on it. And because it can climb over this dreaded 1” transition, it’s the first robot vacuum that can actually cover the whole main level of the house by itself. And it even does a good job of mopping the tiled and hardwood floors with just water. No special expensive cleaning solutions needed and that is truly fantastic! The only downside I found with cleaning vs others is that you cannot update the current ongoing cleaning run. If you want to make any changes you’ll have to send it back to the home base and start a new one. It’s a minor detail, but something to note. SETUP I was lazy about setting it up, but for a good reason. We recently finished a kitchen renovation and the house was full of construction dust and random stuff needing to be put away. I figured this would be a good test, because I doubt everyone places the home base 100% as recommended and my floors were in desperate need of a deep clean. After a few initial short exploration runs, I realized that having about 4’ of clear space in front of the home base and decent lighting were crucial for the Roomba to find its way around. It uses VSLAM instead of LiDAR to see and for obstacle avoidance, so it doesn’t do as well in the darkness as LiDAR guided units do, but it still does a good job navigating and mapping the house. I feel like keeping the rooms well lit is more important for the map exploration runs, but if it’s an area that’s already mapped it can find its way through the darkness fine. In terms of mapping, the app automatically detects and labels rooms and editing the map is straightforward. If there’s a part of the room that it seems to avoid mapping, simply physically move the vacuum to the location and it’ll explore it and automatically update the map when it goes back to the base. Thankfully this is an easy process, because as we’ve moved things back into the kitchen, the floor layout has changed significantly each day and it has done a good job of keeping up with it. We have stairs, a foyer edge to fall off, cables, random obstacles all throughout the house, and I have not picked up, blocked off, or moved anything. The Combo 10 Max successfully navigates around it all and simply goes back to its room when it’s done. I wish they made a drone to dust my cabinets. PROS - Excellent vacuum and mop performance - Mop works great with just water - Can scale 1” floor transition bump - Self emptying and cleaning base station are very convenient - Works great with Google Assistant voice command - Easy to setup cleaning parameters and favorites - Detects carpet vs hard floors well - Mop lifts to top of robot so rugs/carpet do not get wet - Obstacle and ledge avoidance works well - Long battery life - Automatically detects and labels new rooms decently - Easy to modify and setup map - Easy to expand map areas - Can store up to 10 different maps - Cleans in a pattern.. somewhat - Love saying, “Hey Google, clean the kitchen” and seeing it show up - Fairly low maintenance CONS - Pad drying makes a vibrating noise and takes a really long time - Bumps into walls/objects a little forcefully - VSLAM instead of LiDAR - Cannot modify ongoing cleaning mission - Does not live track robot location on a visual map - Basic looks - Marketing says I can specify “clean in front of dishwasher” but I don’t see the ability yet

I have owned and used many robot vacuums over the years. iRobot seems to be the best working robots that I've used. The Combo 10 Max is replacing my Roomba i6 that I've had for a couple of years now. The i6 will likely be moved upstairs, as it's still a great vacuum. The 10 Max does so many things to improve on the previous experiences I've had with all robot vacuums. From ease of maintenance to the quality of cleaning that it does. - Setup - The initial setup of the 10 Max was pretty painless and straightforward. I would say the only thing that was difficult was the first initial steps. I wasn't quite sure where to start. I think the reason that it was slightly confusing at first was since I already owned an iRobot vacuum. If I didn't, I'm positive the setup process would have guided me better. In my case, when opening the box and scanning the QR code, it opened the iRobot app to get me started, but since I already had a robot setup in the app, I wasn't really walked through the process. I had to sort of figure out how to get the robot and dock setup before I was instructed on how to do so through the app. Again, this was not difficult, and there is a printed manual further in the box that helps get you started. Once I had the dock and robot on the dock, then began the process of adding the robot to the app, the app walked me through the rest of the process, and it was very easy to get up and running. The app will guide you through how to fill the water tank, install the ramp and cleaning roller and removing any stickers that were put in place for shipping purposes. - App - While some of this is technically part of the setup process, I the app itself is excellent. Coming from owning another iRobot product, the features and helpful tips in the app are useful and very welcome without ever feeling overwhelming. As part of the initial setup, you're asked to do a scan of your house for the robot to discover where it will be able to go, and what surfaces it will detect (flooring or carpet). I had a map with my previous robot, but I wanted to create a new one with the Max to see how it would do, and to make sure it was as accurate as possible. The mapping run did an excellent job of finding rooms and the different surface types, whether they be carpet, rugs or flooring. It also did a good job of attempting to name the rooms appropriately. Editing the map afterwards was easy too. Allowing you to more easily name and section off areas you don't want the robot to go to. This room naming is also useful for working with your preferred smart home setup. In my case, I use Google Home and being able to tell the Max to "clean the kitchen" if there is a spill or something is very easy to do, and very useful. The app is also useful for showing what the robot is doing at any given time. You can see what room it is currently in, if it's returning to the dock, charging, or drying the mop. - Cleaning - While all the vacuums I've owned have done a decent job of cleaning, they often would have trouble navigating my house. The previous iRobot that I had did the best job of never getting stuck. The 10 Max takes this even further. Along with the map and the smarts that iRobot has given the Max, the new camera on the front for further obstacle avoidance is a great addition. It will take pictures of obstacles during its cleaning run and ask you if they're temporary obstacles and lets you review any potential items that may hinder its ability to clean. It really helps to further improve the quality of the clean that the robot is able to do. Then, the probably headlining feature of the 10 Max is the mopping. It does an excellent job of mopping the floors and will even take extra time on a spot if it feels like it needs additional cleaning time. I also really like that the mop is stored on the top of the robot when it's not in use. This gives further confidence that it won't track any dirt or anything onto carpet from the mop head. The robot has done an excellent job cleaning our hard wood floors, tile, and carpet throughout our house. In fact, there hasn't been a single issue so far. It vacuums, mops where appropriate, empties the bin, cleans the mop head and does it all without any assistance from me. - The Dock - I thought I'd take a moment to talk about the dock itself too. It is a bit larger than you may expect, but it has a sleek design and looks nice. It has a nice cable management spot on the back, so you can wind up the cord to keep it butted up against the wall without any trouble. It has indicators for clean and dirty water levels, as well as the dust bin. It is easy to identify any maintenance you need to perform. There's a little leather pull strap that is used to open the door to remove the bins as necessary. A couple things of note though, when the vacuum is emptying itself in the bin, it can be fairly loud. It only takes a moment, but it's something to be mindful of. After mopping, the dock will dry the mop head. There will be a continuous humming noise coming from the dock for a while as it dries the mop. It's not overly loud, but if you're close to it, it may be something to be mindful of as well. - Pros - Excellent cleaning capabilities, very easy to maintain and use, great app and smart home features - Cons - The dock is a decent-sized footprint, mop drying takes some time and has an audible humming as it dries

iRobot Roomba Combo 10 Max Robot + AutoWash Dock Summary: Amazing machine that does it all! Use: I have a four-story townhome. We have a corgi and a miniature schnauzer. It takes a lot of effort to keep the home clean. The dogs tracking dirt, grass, mulch, and all kind of other stuff. We have used many vacuums from large ball swivel types to several lightweight cordless, and also a few other robotic vacuums. The handheld ones are great for deep cleans and spot cleaning, but in order to keep the house the tidiest, we use robots to clean daily. We have chosen iRobot because their technology is great, innovative, and the ecosystem is vast. We deployed the Roomba 10 Max onto our main floor. It sees the most traffic and is where the doggies pen resides. The unit's built-in reservoirs for clean water and wastewater AND the vacuum emptying bin allow the MAX to keep working until the job is done without a need to fill or empty the robot's bin repeatedly. The unit is housed in a garage that protects the robot from being bumped off of the dock. I'm glad someone finally thought of this! We used a combination of a separate iRobot mop and Roomba to clean the main floor before getting the MAX. It was a pain having to change out and emptying bins out in between each and every use. We noticed that if we didn't tell it to continue scheduled cleanings even while "full" that the units would leave rolls of dog hair and other debris. With the MAX, the Roomba can empty in the middle of a job and return to it whenever it needs. The "garage" empty cycle is so effective that the Roomba can run dozens of times before having to replace the waste filter. The empty cycle can be pretty loud, but the time required is short and it is a small price to pay for the convenience. I just schedule cleanings for periods where the noise won't be a concern. Pros: * Capacity. The unit's "garage" reservoirs allow the Roomba to perform several full cleaning jobs without itself needing to be emptied. This makes operating the Roomba even easier than before. * Great Looks. The "garage" is pretty large, but it is also thoughtfully designed! It makes fantastic use of every cubic inch. * Performance. The MAX performs marvelously. The standard features of a side sweeper, double rollers, and spatial sensors work as great as they do on other models. Though it is the mapping and the mechanized mop that lowers and retracts takes this unit to another level. * Mechanized Mop! The mop attachment is much more convenient now. On other models, you have to remove the fabric attachment in between dry and wet runs (I own the iRobot Mop, as well). On the MAX, however, the mop moves down from the top of the unit while mopping and returns to its position when done. The unit even features a drying phase that will dry the mopping pad in between uses. While not exactly quiet, it isn't loud enough to be a bother - but it does take a LOOOOONG time to complete. You can turn this feature off if you want frequent (intra-daily) cleanings. * Setup. Setting up the unit is straight forward. Just download the app and scan the QR code on the label included in the packaging. I did try the proximity setup but found the QR code to be faster. Use the app to map your home and then configure rooms. The unit tries to identify rooms for you. But you can change the labels and demarcations as needed. You can configure schedules to run for all rooms, or specific ones. You can disable each schedule as needed, as well. * Mapping. The mapping functionality is superb. I've posted a picture of our main floor. The camera offers opportunities for you to train your Roomba by helping it identify which objects are permanent, or temporary obstructions. It does a pretty darned good job at identifying obstacles, too. Cons: * Clearance. This is barely a con, but it is worth noting: we have stained wooden trim for our banisters. The bases of the banisters are raised and also stained. The Roomba units run over them, and, over time, they wear at the stain and eventually expose the wood. We went in with stain pens, but if you have a similar setup, you may face a similar issue. I wish the bottom fronts of the unit had some kind of softer material that wouldn't scratch raised surfaces/trim. As far as robot vacuums are concerned, there is no doubt that iRobot are on the high end of the pricing spectrum. But I feel that if you're going to splurge on lifestyle convenience hardware, the Roomba family of vacuums should be one of the things you splurge on. They definitely earn their keep and because their ecosystem is so vast, finding accessories and consumables for them is quite easy. You absolutely get what you pay for.