Customer Ratings & Reviews
- Model:
- c975020
- SKU:
- 6553420
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are delighted by the Roomba Combo j9+'s effective mopping and vacuuming capabilities, praising its advanced mapping and smooth navigation. Many appreciate the ease of use and self-emptying features, although some experienced issues with battery life and charging. While the auto-fill function and obstacle avoidance were generally well-received, a few users reported problems with these features and the overall condition of the product upon arrival.
This summary was generated by AI based on customer reviews.
Combo line needs improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuuming is still superior over other brands. However, the mopping feature does not perform well at all. Even filled with the recommended floor cleaner (which you would think after paying $1400, iRobot would at least include a sample), all it leaves is three little streaks where the nozzles spray. Battery consumption also drastically increases with the mopping feature enabled. This product was a huge disappointment. It's not what I expected at all with the price tag and the claims of iRobot's flagship product.
No, I would not recommend this to a friendMop and vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is perfect fat for our home clean at the ime is map too .
I would recommend this to a friendFails at everything, stopped mopping
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is how my third, and last, iRobot vacuum. Absolute garbage. It has stopped mopping and I have to mail it in. It won’t pick up pet fur. Every single one of my iRobot products has been a massive broken failure. This is a scam company. Stay away or you too will lose $1,000 on a product that stops working after just weeks.
No, I would not recommend this to a friendbobs cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves it. likes sitting down pushing buttons on his phone to do the floors.
I would recommend this to a friendirobot rumba junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 4 months ago biggest pile of junk i have ever bought wont stay connected to wifi wont work properly when connected i highly do not recommend purchasing this product or from BEST BUY
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Easy to set up and works perfectly. We have no issues with it
I would recommend this to a friendGreat with dog hair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the vacuum on this machine! It keeps up with my long haired dogs. Like how it also moves around obstacles.
I would recommend this to a friendGreat Product, Worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. It cleans a lot better than J7 and avoids obstacles. I haven’t vacuumed or mopped myself since getting them.
I would recommend this to a friendNew iRobot won’t work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to see this model and the price was decent. I bought it and had it shipped in. The very first time used it didn’t work right. Call in to iRobot and they couldn’t figure out why. Took in back and ordered a second one. Same issue as the first. Took that one back for a refund. Ended up setting up my old robot and my mop.
No, I would not recommend this to a friendiRobot Roomba Combo j9
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to figure out how to use this device in a way that's best for your home.
I would recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, it ahs been sent off once to be repaired and I have called for help at least 4 times now. do not buy
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Mop attachment retract to top cleared
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice key feature allowing on mop versus tracking it through the carpet or not mopping.
I would recommend this to a friendNever works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is awesome. Im constantly having to reboot. It is an everyday occurrence. It is a constant steuggle for the refill tank process. The technology is trash. I wish they would fix this issue. It would be 5 stars
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent exceeded my expectations with the clean and wash
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps keep rhe house clean, and does a food job witj edges.
I would recommend this to a friendRoomba j9+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my Roomba j9+ combo it does all the work for me I would recommend to anyone
I would recommend this to a friendRoomba combo vacuum + mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and ideal for those who travel alot.
I would recommend this to a friendthe money is worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expensive but worth the money. Bought J9 irobot
I would recommend this to a friendOleksii
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent vacuum cleaner replaces a house worker
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. And happy to have bought it through best buy
I would recommend this to a friend