Customer Ratings & Reviews
- Model:
- c975020
- SKU:
- 6553420
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are delighted by the Roomba Combo j9+'s effective mopping and vacuuming capabilities, praising its advanced mapping and smooth navigation. Many appreciate the ease of use and self-emptying features, although some experienced issues with battery life and charging. While the auto-fill function and obstacle avoidance were generally well-received, a few users reported problems with these features and the overall condition of the product upon arrival.
This summary was generated by AI based on customer reviews.
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device broke and I replaced it. It was my 3rd vacuum cleaner.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo J9+.
We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
irobot rumba junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 4 months ago biggest pile of junk i have ever bought wont stay connected to wifi wont work properly when connected i highly do not recommend purchasing this product or from BEST BUY
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
- Pros mentioned:Cleaning performance
Not worth the premium price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuuming and mopping were ok. But not worth the premium price for the features included.
No, I would not recommend this to a friend Mop attachment retract to top cleared
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice key feature allowing on mop versus tracking it through the carpet or not mopping.
I would recommend this to a friendRoomba j9+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my Roomba j9+ combo it does all the work for me I would recommend to anyone
I would recommend this to a friendRoomba combo vacuum + mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and ideal for those who travel alot.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps keep rhe house clean, and does a food job witj edges.
I would recommend this to a friendthe money is worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expensive but worth the money. Bought J9 irobot
I would recommend this to a friendOleksii
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent vacuum cleaner replaces a house worker
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. And happy to have bought it through best buy
I would recommend this to a friendIrobot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product service and star 5 star all the way
I would recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, it ahs been sent off once to be repaired and I have called for help at least 4 times now. do not buy
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good no much maintenance required on this device
I would recommend this to a friendiRobot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the irobot works great. Good buy. I would recommend it.
I would recommend this to a friendTime to try other brands.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked well for about 2 weeks. Then I spent another 2 weeks dealing with Irobot; I returned the unit and have purchased another brand after having this disappointing experience with Irobot.
No, I would not recommend this to a friendThe Roomba stopped charging
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 8 months of getting it. It no longer charges
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
IRobot
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Roomba ever! I've had two replacements already and I'm going for a third. Don't buy it!
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j9+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
Giant paper weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has never moped since out of the box. It gets lost constantly. Roomba support has not helped at all. I bought this early as a gift and now it is no longer returnable.
No, I would not recommend this to a friendWould not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 j9+ combos with in 3 days both had different issues. Base was dead and needed replacement. 2 one would not auto refill.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not practical and dose not clean the corners or around any object you have in the area
No, I would not recommend this to a friend