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Customer reviews

Rating 3.5 out of 5 stars with 263 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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65%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba Combo j9+'s effective mopping and vacuuming capabilities, praising its advanced mapping and smooth navigation. Many appreciate the ease of use and self-emptying features, although some experienced issues with battery life and charging. While the auto-fill function and obstacle avoidance were generally well-received, a few users reported problems with these features and the overall condition of the product upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 263 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot is great. It cleans really good and has a long battery life. I love my old one which I’m now using upstairs now, but this one is definitely an improvement.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Can't finish a job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly stops midway job and goes back to base or just flat out stays inactive in the middle of the floor. Has yet to finish one complete home floor plan job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy office purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iRobot vacuum. It works great for our trucking company office!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, cleans well, no major maintenance needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but sure made the wife happy. She is thoroughly satisfied with how well it works. A real time saver for a job she hated doing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Combo line needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming is still superior over other brands. However, the mopping feature does not perform well at all. Even filled with the recommended floor cleaner (which you would think after paying $1400, iRobot would at least include a sample), all it leaves is three little streaks where the nozzles spray. Battery consumption also drastically increases with the mopping feature enabled. This product was a huge disappointment. It's not what I expected at all with the price tag and the claims of iRobot's flagship product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot maide.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it vacuums and mobs the entire house. Programing the unit takes time as it learns and saves the work needed to be done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy open box items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was hot in original packaging nor did it contain all the extra accessories like the open box excellent condition claims. Should have been good condition at best. Did not work and had to return. Be careful buying open box items. They are not worth the discount

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product, Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. It cleans a lot better than J7 and avoids obstacles. I haven’t vacuumed or mopped myself since getting them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great with dog hair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the vacuum on this machine! It keeps up with my long haired dogs. Like how it also moves around obstacles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IRobot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. With our big house it has to be emptied frequently, but overall very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mop and vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is perfect fat for our home clean at the ime is map too .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed iRobot after first few weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks if use the irobot failed and would not complete a full vacuum and mop, called customer service twice and finally they sent another irobot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I put off buying it for so long. Wish I had got it sooner. Floors stay clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all iromba good suction.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lucky i got a good piece of equipment dont know about your.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very good. But very expensive. Replacement parts are also expensive………….,,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Isn't She Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She vacuums. She mops. She does my carpets. She does individual rooms. Shes great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    J9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The floors are cleaner than ever, even under our beds are dust free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tricky app

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App can get tricky at times But machine works great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robby the robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum cleaner and mop. This unit goes around and maps your whole house to clean.

    I would recommend this to a friend