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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3589 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the Roomba i7+ (7550) highly for its overall performance, impressive navigation, and convenient self-emptying feature. Many appreciate its ability to handle hair removal, its mapping capabilities, and its ease of use. Some customers have noted the noise level as a minor drawback, while others have expressed concerns about the battery life, suction power, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,589 reviews
  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her Roomba. The vacuuming power is amazing and the dirt disposal system is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working wonderfully! I hope I don’t have any problem in future! I got it fast that was awesome and amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome! We have had these for a while and they do the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roomba self cleaning vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after using just 5 times, in less than a month. Had to send back to manufacturer and get a return. Disappointing when paying so much for a highly rated product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You pick the name!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a new house present for my mom. I named her roomba Rodney Cobberbottom from Robots lol She loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO PRODUCT TO REVIEW!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 11/24 i ordered a iRobot - Roomba i7+ (7550) Wi-Fi Connected Self-Emptying Robot Vacuum - Charcoal. It's now 19 days later. Tracking shows that it was shipped on 11/24. The label was initiated but the product never shipped via Fed Ex. I have contacted Best Buy 3 different times since then, even escalating to a customer support supervisor. I have been given 3 different case numbers and been told it is the "back office" that needs to resolve this. I am not allowed to speak with the back office. I realize this is not a product review, but I do not have my product to review!!! Hopefully someone will read this and get my product shipped!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-emptying feature

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the room a 960 and I am absolutely loving this one. The fact that it can empty on its own is the best feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love its features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with all of the features that this i7+ Roomba has and that it can be run via a phone from afar!

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Changed my life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the greatest things I’ve ever purchased. Does wonders for picking up dog/cat hair off dark wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying feature

    Rated 5 out of 5 stars

    Welcome to the future!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the entire house nicely! Very smart and the doc help out because you don't have to empty the robot it does the job for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My iRobot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest thing since sliced bread. I love it and is better than I ever expected it to truly be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazingly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the app setting a schedule and has been performing well with our German shepherd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaning Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I just used it for the first time last night and y floors were extremely clean. I was very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase I made in 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Purchase I have done in 2021. Once setup, u don’t have to do anything at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good vacuum, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good robot vacuum, would recommend, though I went for E9+, but this one is definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love that it learns and maps the area so you can schedule to clean all areas or specific areas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It really doesn't clean well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible cleaning machine. Straight out of box it really didn't clean well. We have hard floors and with just one brush the dirt gets transferred to the left and then on the return to the right and it ends up where the vacuumed already was. It also didn't clean well even if the rollers went over it. A no-name brand cleans significantly better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love This!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba, so much we picked up another one for the top floor in our house. So now we have one of these little guys taking care of the first floor and the 2nd floor. It truly gets all of those 'tiny' pieces a broom misses on hardwood floors. It's reduced the amount of time I spend sweeping the floors, sure I still need to hit the corners, but i'm not spending 30+minutes sweeping/vacuuming the 3 floors in my house. Most of the time, I can just mop the floor once its done cleaning. Definitely a time saver!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but mapping is just ok. Furniturr hasnt moved byt the roomba recently managed to get stuck under furniture and is niw all scratched up on top. After 20+ runs the roomba should be smart enough to feel the resistance and go around the obstscle. Otherwise i wouod have just paid less for an inexpensive model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum I would recommend if you are looking to get help keeping your floors clean and you don’t have time.

    I would recommend this to a friend