Customer Ratings & Reviews

I really never thought I would enjoy and appreciate our Roomba as we do. It was really easy to setup and get cleaning right away. It does a outstanding job vacuuming. Definitely a smart device!!

We love our iRobot. Named her Maria. Does a great job. You just need to be patient. After about the third cleaning routine, it really gets the hang of it. It maps out your floorplan and rooms very nicely.

Hi, I’ve had this IRobot vacuum for a week. and it makes this lawnmower sound on my wood floors I’m not sure what to do.

Works exactly as described by the salesman that I bought it from.

It is so convenient and great one to buy. You can buy skins from website called mighty skins and customise it.

Unfortunately this isn’t what I imagined it would be. The mapping is cool, but it can get over the slightest transition in my house. And the vacuuming misses stuff. Just pushed the clumps of dog fur around.

I bought this in December of 2019. By January of 2021 just 13 months of having it the battery wouldn’t charge anymore. So as mad as I was I ordered another $100 battery. Changed out the battery and it still wouldn’t charge. So I called customer service and since it was out of warranty after just over a year she said it would cost me over $130 just to have them look at it then also cost however much to fix it. So I went to Amazon and wrote a nasty review and Roomba contacted me. Said since the warranty was just out a month they were sending me a new charging base because that was the issue with this model. Well that would have been nice for customer service to tell me when I called mad about my battery! Got my new base in March and it worked good for MAYBE a month. So I was back to fighting to get it to charge and could normally get it to work after a couple of days. Well now I am on day 10 fighting and it will not charge. So he is my suggestion to you. If you want to throw away $650 (which is not what I paid mine was $800) by all means buy this piece of junk. If you like your money then go elsewhere! I will also say this is the third and last Roomba I will ever buy. I have always loved them until now!!

I really enjoy my Roomba Vacuum Cleaner. It works perfectly.

so far it works very well! And very easy to use and clean.

purchased used iRobot vacuumcleaner in exelent condition. checked app and found that it's done 522 hrs, 696 jobs and 33500Sq. ft. not working . ''Re-install Roomba's bin''.

This thing was really disappointing. We had the earlier model of this and had no issues. This thing constantly was messing up. Nothing ever worked right. About a year in the charging station messed up.

This vacuum does a great job it picks up all my dogs hair, and even gets in the corners.

Absolute trash if you have pets and carpet floors. The rubberized rollers are designed to be tangle free, but they still accumulate pet hair like traditional bristle rollers, however, they don’t pick up hair at all other than to wrap around itself. All these rollers do is clump up the hair and crap it out the back of the robot. See photos of all the lovely black fur. I’ve owned off brand robots that have done great, but eventually died after years. So I stepped up and spent more on iRobot and essentially threw away $700. This vacuum is great for piling up fur so I can come behind it with a real vacuum. I’d be happy if they offered normal bridge rollers, but all that’s available for this model are the rubber ones. I am assuming the rollers are the problem, it may be the suction as well. This this is super quiet which makes me think it’s not sucking that much. If you have carpet and things that produce a lot of hair (pets/wives) don’t get this vacuum. Hard floors, you may have better results since you don’t need to agitate carpet to free embedded hairs.

I love this little robot vacuum it keeps my floors clean and even vacuumed the carpet

The thing is incredible! Through the app it does everything in my favorite thing is it has poop detection.

I bought this item a month ago and have had several problems with it. It worked great for about 5 days but then it started dying mid clean and not going back to its dock to charge. It will kick on 3-4 times a day even if it’s only scheduled for certain days and times. Plus the box was pretty damaged when it arrived. Not happy.

I've had the roomba for like almost 2 years now I'm getting an error code for the camera, I tried all the steps to fix it from their website and still not working very disappointed in this product for what I paid for. Oh and customer support wants to charge me.

After one year of owning the Roomba decided to stop working completely. It continues to say Error 7, stuck, left wheel error. There is nothing wrong with the left wheel nor has this machine been through any tough cleanings. Replaced the wheel with a friends wheel and it says the same thing. Contacted Roomba and they have been silent.

Highly recommend this product. We had an older roomba which still works, but the additional intelligence of the new product is worth an upgrade.

It really not what I thought it would be. It seems to get stuck on all my furniture. If there is a cord anywhere on the floor it will find it and make its life mission to wrap it self up repeatedly.